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You can turn this off by removing the receipt email subject.","text",{"type":334,"attrs":335,"content":337},"heading",{"level":336,"textAlign":59},2,[338],{"text":339,"type":332},"Steps",{"type":341,"attrs":342,"content":344},"ordered_list",{"order":343},1,[345,362,376],{"type":346,"content":347},"list_item",[348],{"type":327,"attrs":349,"content":350},{"textAlign":59},[351,353,360],{"text":352,"type":332},"Go to the ",{"text":354,"type":332,"marks":355},"email receipt settings",[356],{"type":357,"attrs":358},"link",{"href":359,"uuid":59,"anchor":59,"target":59,"linktype":31},"https:\u002F\u002Fadmin.foxy.io",{"text":361,"type":332}," in the Foxy admin.",{"type":346,"content":363},[364],{"type":327,"attrs":365,"content":366},{"textAlign":59},[367,369,374],{"text":368,"type":332},"Remove the text from the ",{"text":370,"type":332,"marks":371},"receipt email subject",[372],{"type":373},"bold",{"text":375,"type":332}," setting.",{"type":346,"content":377},[378],{"type":327,"attrs":379,"content":380},{"textAlign":59},[381],{"text":382,"type":332},"Save your changes.",{"type":334,"attrs":384,"content":385},{"level":336,"textAlign":59},[386],{"text":387,"type":332},"Notes",{"type":389,"content":390},"bullet_list",[391],{"type":346,"content":392},[393],{"type":327,"attrs":394,"content":395},{"textAlign":59},[396],{"text":397,"type":332},"With no receipt email subject set, the email receipt won’t be sent to the customer, and it won’t be sent to store admins either (including any BCC copy).",{"id":59,"alt":59,"name":13,"focus":59,"title":59,"source":59,"filename":13,"copyright":59,"fieldtype":81,"meta_data":399},{},"How to stop sending email receipts to customers and store admins.","84eeeaa1-fc49-4485-9f1e-4a6e13b52c10",[],"turn-off-email-receipts","help\u002Farticles\u002Fturn-off-email-receipts",-3620,[],2659,"f849c51e-3112-4e7e-9d6a-c11efac28b53",[],{"html":411,"sections":412,"segments":418},"\u003Cp>Email receipts are sent to the customer for every transaction by default. You can turn this off by removing the receipt email subject.\u003C\u002Fp>\u003Csection id=\"steps\" data-title=\"Steps\" data-title-node=\"H2\">\u003Chr class=\"my-8\" style=\"margin-left: -48px; margin-right: -40vw\">\u003Ch2 data-anchor-id=\"steps\">Steps\u003C\u002Fh2>\u003Col class=\"step step-icon-sm step-dashed step-border-last-0 mt-3\">\u003Cli class=\"step-item\">\u003Cdiv class=\"step-content-wrapper\">\u003Cspan class=\"step-icon step-icon-soft-primary\">1\u003C\u002Fspan>\u003Cdiv class=\"w-100 overflow-hidden\">\u003Cdiv class=\"step-content mt-2\">\u003Cp>Go to the \u003Ca href=\"https:\u002F\u002Fadmin.foxy.io\" class=\"\">email receipt settings\u003C\u002Fa> in the Foxy admin.\u003C\u002Fp>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fli>\u003Cli class=\"step-item\">\u003Cdiv class=\"step-content-wrapper\">\u003Cspan class=\"step-icon step-icon-soft-primary\">2\u003C\u002Fspan>\u003Cdiv class=\"w-100 overflow-hidden\">\u003Cdiv class=\"step-content mt-2\">\u003Cp>Remove the text from the \u003Cstrong>receipt email subject\u003C\u002Fstrong> setting.\u003C\u002Fp>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fli>\u003Cli class=\"step-item\">\u003Cdiv class=\"step-content-wrapper\">\u003Cspan class=\"step-icon step-icon-soft-primary\">3\u003C\u002Fspan>\u003Cdiv class=\"w-100 overflow-hidden\">\u003Cdiv class=\"step-content mt-2\">\u003Cp>Save your changes.\u003C\u002Fp>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fli>\u003C\u002Fol>\u003C\u002Fsection>\u003Csection id=\"notes\" data-title=\"Notes\" data-title-node=\"H2\">\u003Chr class=\"my-8\" style=\"margin-left: -48px; margin-right: -40vw\">\u003Ch2 data-anchor-id=\"notes\">Notes\u003C\u002Fh2>\u003Cul>\u003Cli>\u003Cp>With no receipt email subject set, the email receipt won’t be sent to the customer, and it won’t be sent to store admins either (including any BCC copy).\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>\u003C\u002Fsection>",[413,416],{"id":414,"title":339,"level":415},"steps","H2",{"id":417,"title":387,"level":415},"notes",[419],{"type":420,"content":421},"html","\u003Cp>Email receipts are sent to the customer for every transaction by default. You can turn this off by removing the receipt email subject.\u003C\u002Fp>\u003Ch2>Steps\u003C\u002Fh2>\u003Col order=\"1\">\u003Cli>\u003Cp>Go to the \u003Ca href=\"https:\u002F\u002Fadmin.foxy.io\" class=\"\">email receipt settings\u003C\u002Fa> in the Foxy admin.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Remove the text from the \u003Cstrong>receipt email subject\u003C\u002Fstrong> setting.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Save your changes.\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Fol>\u003Ch2>Notes\u003C\u002Fh2>\u003Cul>\u003Cli>\u003Cp>With no receipt email subject set, the email receipt won’t be sent to the customer, and it won’t be sent to store admins either (including any BCC copy).\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>",{"name":423,"created_at":424,"published_at":425,"updated_at":426,"id":427,"uuid":47,"content":428,"slug":48,"full_slug":48,"sort_by_date":59,"position":606,"tag_list":607,"is_startpage":24,"parent_id":59,"meta_data":59,"group_id":608,"first_published_at":609,"release_id":59,"lang":65,"path":59,"alternates":610,"default_full_slug":59,"translated_slugs":59},"Contact","2022-09-23T19:56:58.957Z","2025-05-08T18:24:40.382Z","2025-05-08T18:24:40.392Z",3138,{"seo":429,"_uid":432,"title":433,"action":434,"fields":435,"method":582,"columns":583,"subtitle":597,"component":48,"button_text":603,"submit_title":604,"submit_subtitle":605},{"_uid":430,"title":423,"plugin":431,"description":13},"24ff7574-3bcc-48d2-85b5-e529dfea1cc4","meta-fields","8f54f1da-9d8f-49b2-89e7-840e886491cb","We're here to help.","https:\u002F\u002Fusebasin.com\u002Ff\u002F029f48d65402",[436,441,445,553,556,561,576],{"_uid":437,"name":438,"type":332,"label":439,"options":13,"required":33,"component":440,"placeholder":13},"9a70b226-2036-4f90-a052-b3efa61c5896","name","Name","form___field",{"_uid":442,"name":443,"type":443,"label":444,"options":13,"required":33,"component":440,"placeholder":13},"86ba35be-ff43-4a28-8633-14052a8f6622","email","Email Address",{"_uid":446,"name":447,"type":448,"label":449,"options":450,"required":33,"component":440,"conditions":451,"placeholder":13},"3f827475-492c-4f97-aa1e-2386ac263b6c","topic","select","Topic","Presales, Support, Billing, Partnerships, Order Enquiry, Other",[452,507,517,524,532,540,546],{"_uid":453,"equals":454,"fields":455,"component":506},"e21d97dd-e68e-4fa6-ba97-bc40f3041dde","Order Enquiry",[456],{"_uid":457,"body":458,"type":504,"title":13,"component":505},"b64992bc-6d53-48b8-b7a0-d81e5a062e50",{"type":324,"content":459},[460],{"type":327,"content":461},[462,464,471,473,475,476,480,482,487,495,497,502],{"text":463,"type":332},"We are ",{"text":465,"type":332,"marks":466},"Foxy.io",[467],{"type":357,"attrs":468},{"href":469,"uuid":59,"anchor":59,"custom":470,"target":59,"linktype":31},"http:\u002F\u002FFoxy.io",{},{"text":472,"type":332},", an ecommerce platform powering ecommerce for other merchants. We do not sell products, and are unable to assist with questions about order statuses or refunds for any merchants using our platform. Please contact the merchant you ordered from for assistance. If you’d like to report a store using Foxy for fraudulent practices, please select ‘other’ in the subject.",{"type":474},"hard_break",{"type":474},{"text":477,"type":332,"marks":478},"NOTE:",[479],{"type":373},{"text":481,"type":332}," We are ",{"text":483,"type":332,"marks":484},"not ",[485],{"type":486},"italic",{"text":488,"type":332,"marks":489},"Foxy.in",[490,494],{"type":357,"attrs":491},{"href":492,"uuid":59,"anchor":59,"custom":493,"target":59,"linktype":31},"http:\u002F\u002FFoxy.in",{},{"type":486},{"text":496,"type":332},". 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We'll get back to you as soon as we can, but it might take a business day. If you don't hear back from us in a timely manner, please check your spam folder to ensure our reply didn't go there.",-80,[],"2fd9fb7d-a48a-4184-acfd-30022d8d6f08","2022-09-23T20:10:45.360Z",[],[288,612,641],{"name":613,"created_at":614,"published_at":615,"updated_at":616,"id":617,"uuid":618,"content":619,"slug":634,"full_slug":635,"sort_by_date":59,"position":636,"tag_list":637,"is_startpage":24,"parent_id":310,"meta_data":59,"group_id":638,"first_published_at":639,"release_id":59,"lang":65,"path":59,"alternates":640,"default_full_slug":59,"translated_slugs":59},"Email Receipt","2024-11-06T20:29:57.209Z","2026-07-17T01:49:35.695Z","2026-07-17T01:49:35.707Z",14903598,"d0cea977-ce89-46dd-bdf0-e59e50b5d6f0",{"_uid":620,"icon":13,"name":613,"type":621,"guides":622,"pinned":24,"summary":623,"category":13,"component":297,"blog_posts":624,"content_hub":24,"icon_custom":625,"case_studies":627,"faq_sections":628,"help_articles":629,"featured_guides":630,"mailbox_category":13,"featured_articles":631,"featured_blog_posts":632,"featured_case_studies":633},"e278f296-cf96-44c9-befb-fdefd25f76ed","simple",[],"How email receipts work, what they include, and how to configure, customize, and troubleshoot them.",[],{"id":59,"alt":59,"name":13,"focus":59,"title":59,"source":59,"filename":13,"copyright":59,"fieldtype":81,"meta_data":626},{},[],[],[],[],[],[],[],"email-receipt","help\u002Fcategories\u002Femail-receipt",-20,[],"7ad9626b-88b5-4f10-b7d4-b95184ebe9d2","2024-11-06T20:30:03.136Z",[],{"name":642,"created_at":643,"published_at":644,"updated_at":645,"id":646,"uuid":401,"content":647,"slug":659,"full_slug":660,"sort_by_date":59,"position":661,"tag_list":662,"is_startpage":24,"parent_id":310,"meta_data":59,"group_id":663,"first_published_at":644,"release_id":59,"lang":65,"path":59,"alternates":664,"default_full_slug":59,"translated_slugs":59},"Configure The Email Receipt","2026-07-17T01:48:39.996Z","2026-07-17T01:49:35.155Z","2026-07-17T01:49:35.173Z",198915358752423,{"_uid":648,"icon":13,"name":642,"type":621,"pinned":24,"summary":649,"category":618,"component":297,"blog_posts":650,"icon_custom":651,"case_studies":653,"faq_sections":654,"featured_guides":655,"mailbox_category":13,"featured_articles":656,"featured_blog_posts":657,"featured_case_studies":658},"9afc9ffa-f74b-41c6-ad4a-51253d58c1e2","Set up and configure email receipt behavior, including recipients, deliverability, and troubleshooting.",[],{"id":59,"alt":59,"name":13,"focus":59,"title":59,"source":59,"filename":13,"copyright":59,"fieldtype":81,"meta_data":652},{},[],[],[],[],[],[],"configure-the-email-receipt","help\u002Fcategories\u002Fconfigure-the-email-receipt",-700,[],"77beaa34-b954-4ab1-902e-19dc54885e3e",[],{},1784267945418]