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Note that if your store’s email address is on a domain with a strict DMARC policy (including ",{"text":409,"type":332,"marks":410},"aol.com",[411],{"type":354},{"text":413,"type":332},", ",{"text":415,"type":332,"marks":416},"gmail.com",[417],{"type":354},{"text":413,"type":332},{"text":420,"type":332,"marks":421},"googlemail.com",[422],{"type":354},{"text":413,"type":332},{"text":425,"type":332,"marks":426},"hotmail.com",[427],{"type":354},{"text":413,"type":332},{"text":430,"type":332,"marks":431},"live.com",[432],{"type":354},{"text":413,"type":332},{"text":435,"type":332,"marks":436},"outlook.com",[437],{"type":354},{"text":413,"type":332},{"text":440,"type":332,"marks":441},"verizon.net",[442],{"type":354},{"text":413,"type":332},{"text":445,"type":332,"marks":446},"yahoo.ca",[447],{"type":354},{"text":449,"type":332},", or ",{"text":451,"type":332,"marks":452},"yahoo.com",[453],{"type":354},{"text":455,"type":332},"), Foxy can’t use your address as the ",{"text":351,"type":332,"marks":457},[458],{"type":354},{"text":460,"type":332}," address at all. In that case, Foxy sends from its own address with your store’s email as the ",{"text":462,"type":332,"marks":463},"Reply-To",[464],{"type":354},{"text":466,"type":332},". If you’re on one of these domains, use an address on your own domain instead if you can.",{"type":334,"attrs":468,"content":469},{"level":399,"textAlign":59},[470],{"text":471,"type":332},"Set up Email DNS",{"type":473,"attrs":474,"content":476},"ordered_list",{"order":475},1,[477,580,599],{"type":478,"content":479},"list_item",[480,485],{"type":327,"attrs":481,"content":482},{"textAlign":59},[483],{"text":484,"type":332},"Add the following DNS records to your domain:",{"type":486,"content":487},"table",[488,516,547],{"type":489,"content":490},"tableRow",[491,500,508],{"type":492,"attrs":493,"content":494},"tableHeader",{"colspan":475,"rowspan":475,"colwidth":59},[495],{"type":327,"attrs":496,"content":497},{"textAlign":59},[498],{"text":499,"type":332},"Record type",{"type":492,"attrs":501,"content":502},{"colspan":475,"rowspan":475,"colwidth":59},[503],{"type":327,"attrs":504,"content":505},{"textAlign":59},[506],{"text":507,"type":332},"Subdomain",{"type":492,"attrs":509,"content":510},{"colspan":475,"rowspan":475,"colwidth":59},[511],{"type":327,"attrs":512,"content":513},{"textAlign":59},[514],{"text":515,"type":332},"Value",{"type":489,"content":517},[518,527,537],{"type":519,"attrs":520,"content":521},"tableCell",{"colspan":475,"rowspan":475,"colwidth":59,"backgroundColor":59},[522],{"type":327,"attrs":523,"content":524},{"textAlign":59},[525],{"text":526,"type":332},"TXT",{"type":519,"attrs":528,"content":529},{"colspan":475,"rowspan":475,"colwidth":59,"backgroundColor":59},[530],{"type":327,"attrs":531,"content":532},{"textAlign":59},[533],{"text":534,"type":332,"marks":535},"smtpapi._domainkey",[536],{"type":354},{"type":519,"attrs":538,"content":539},{"colspan":475,"rowspan":475,"colwidth":59,"backgroundColor":59},[540],{"type":327,"attrs":541,"content":542},{"textAlign":59},[543],{"text":544,"type":332,"marks":545},"k=rsa; t=s; p=MIGfMA0GCSqGSIb3DQEBAQUAA4GNADCBiQKBgQDPtW5iwpXVPiH5FzJ7Nrl8USzuY9zqqzjE0D1r04xDN6qwziDnmgcFNNfMewVKN2D1O+2J9N14hRprzByFwfQW76yojh54Xu3uSbQ3JP0A7k8o8GutRF8zbFUA8n0ZH2y0cIEjMliXY4W4LwPA7m4q0ObmvSjhd63O9d8z1XkUBwIDAQAB",[546],{"type":354},{"type":489,"content":548},[549,556,566],{"type":519,"attrs":550,"content":551},{"colspan":475,"rowspan":475,"colwidth":59,"backgroundColor":59},[552],{"type":327,"attrs":553,"content":554},{"textAlign":59},[555],{"text":526,"type":332},{"type":519,"attrs":557,"content":558},{"colspan":475,"rowspan":475,"colwidth":59,"backgroundColor":59},[559],{"type":327,"attrs":560,"content":561},{"textAlign":59},[562],{"text":563,"type":332,"marks":564},"@",[565],{"type":354},{"type":519,"attrs":567,"content":568},{"colspan":475,"rowspan":475,"colwidth":59,"backgroundColor":59},[569],{"type":327,"attrs":570,"content":571},{"textAlign":59},[572,574,578],{"text":573,"type":332},"Add ",{"text":575,"type":332,"marks":576},"include:_spf.foxycart.com",[577],{"type":354},{"text":579,"type":332}," to your existing SPF record. If you don’t have one yet, you’ll need to create one first.",{"type":478,"content":581},[582],{"type":327,"attrs":583,"content":584},{"textAlign":59},[585,587,591,593,597],{"text":586,"type":332},"Go to the ",{"text":588,"type":332,"marks":589},"advanced",[590],{"type":347},{"text":592,"type":332}," section in the Foxy admin and enable ",{"text":594,"type":332,"marks":595},"enable email DNS",[596],{"type":347},{"text":598,"type":332},".",{"type":478,"content":600},[601],{"type":327,"attrs":602,"content":603},{"textAlign":59},[604],{"text":605,"type":332},"Allow a few hours after your DNS changes propagate for this to take effect.",{"type":334,"attrs":607,"content":608},{"level":399,"textAlign":59},[609],{"text":610,"type":332},"Configure your own SMTP server",{"type":473,"attrs":612,"content":613},{"order":475},[614,626],{"type":478,"content":615},[616],{"type":327,"attrs":617,"content":618},{"textAlign":59},[619,620,624],{"text":586,"type":332},{"text":621,"type":332,"marks":622},"settings → emails",[623],{"type":347},{"text":625,"type":332}," section in the Foxy admin.",{"type":478,"content":627},[628],{"type":327,"attrs":629,"content":630},{"textAlign":59},[631],{"text":632,"type":332},"Enter your SMTP server credentials.",{"type":334,"attrs":634,"content":635},{"level":336,"textAlign":59},[636],{"text":637,"type":332},"Notes",{"type":639,"content":640},"bullet_list",[641,648],{"type":478,"content":642},[643],{"type":327,"attrs":644,"content":645},{"textAlign":59},[646],{"text":647,"type":332},"If Foxy can’t connect to your SMTP server, it automatically falls back to the default sending method.",{"type":478,"content":649},[650],{"type":327,"attrs":651,"content":652},{"textAlign":59},[653,655,662],{"text":654,"type":332},"If you’re using your own SMTP server, we still recommend also enabling Email DNS as a fallback, so that if Foxy does need to send on your behalf, it more closely matches your domain rather than showing “via ",{"text":656,"type":332,"marks":657},"email.foxycart.com",[658],{"type":659,"attrs":660},"link",{"href":661,"uuid":59,"anchor":59,"target":59,"linktype":31},"http:\u002F\u002Femail.foxycart.com",{"text":663,"type":332},".”",{"id":59,"alt":59,"name":13,"focus":59,"title":59,"source":59,"filename":13,"copyright":59,"fieldtype":81,"meta_data":665},{},"How Foxy sends email receipts on your behalf, and how to configure SPF, DKIM, and DMARC for better deliverability.","84eeeaa1-fc49-4485-9f1e-4a6e13b52c10",[],"set-up-email-deliverability-with-spf-dkim-and-dmarc","help\u002Farticles\u002Fset-up-email-deliverability-with-spf-dkim-and-dmarc",-3640,[],2659,"b6eefe8d-d4cb-429a-9eaa-6bd613550bec",[],{"html":677,"sections":678,"segments":693},"\u003Cp>Foxy can send email receipts on your store’s behalf in three ways, with different tradeoffs for SPF, DKIM, and DMARC.\u003C\u002Fp>\u003Csection id=\"choose-an-approach\" data-title=\"Choose an approach\" data-title-node=\"H2\">\u003Chr class=\"my-8\" style=\"margin-left: -48px; margin-right: -40vw\">\u003Ch2 data-anchor-id=\"choose-an-approach\">Choose an approach\u003C\u002Fh2>\u003Cp>\u003Cstrong>Default\u003C\u002Fstrong> — no setup required. Your store’s configured email address is used as the \u003Ccode class=\"badge bg-soft-danger text-danger\">From\u003C\u002Fcode> address, but Foxy’s address is used as the \u003Ccode class=\"badge bg-soft-danger text-danger\">Return-Path\u003C\u002Fcode>, and a \u003Ccode class=\"badge bg-soft-danger text-danger\">Sender\u003C\u002Fcode> header is added. Some mail clients may show your emails as “on behalf of” or “sent via.” SPF and DKIM pass, but DMARC will fail.\u003C\u002Fp>\u003Cp>\u003Cstrong>Email DNS\u003C\u002Fstrong> — requires adding DNS records to your domain. SPF and DKIM pass, and DMARC should pass. This also removes the \u003Ccode class=\"badge bg-soft-danger text-danger\">Sender\u003C\u002Fcode> header, so there’s no “on behalf of” text.\u003C\u002Fp>\u003Cp>\u003Cstrong>Bring your own SMTP\u003C\u002Fstrong> — you configure your own SMTP server, and Foxy uses it to send your email receipts. You’re responsible for your own SPF, DKIM, and DMARC. If Foxy can’t connect to your server, it falls back to the default option above.\u003C\u002Fp>\u003C\u002Fsection>\u003Csection id=\"steps\" data-title=\"Steps\" data-title-node=\"H2\">\u003Chr class=\"my-8\" style=\"margin-left: -48px; margin-right: -40vw\">\u003Ch2 data-anchor-id=\"steps\">Steps\u003C\u002Fh2>\u003C\u002Fsection>\u003Csection id=\"use-the-default-option\" data-title=\"Use the default option\" data-title-node=\"H3\">\u003Ch3 data-anchor-id=\"use-the-default-option\">Use the default option\u003C\u002Fh3>\u003Cp>No setup is needed — this is Foxy’s default behavior. Note that if your store’s email address is on a domain with a strict DMARC policy (including \u003Ccode class=\"badge bg-soft-danger text-danger\">aol.com\u003C\u002Fcode>, \u003Ccode class=\"badge bg-soft-danger text-danger\">gmail.com\u003C\u002Fcode>, \u003Ccode class=\"badge bg-soft-danger text-danger\">googlemail.com\u003C\u002Fcode>, \u003Ccode class=\"badge bg-soft-danger text-danger\">hotmail.com\u003C\u002Fcode>, \u003Ccode class=\"badge bg-soft-danger text-danger\">live.com\u003C\u002Fcode>, \u003Ccode class=\"badge bg-soft-danger text-danger\">outlook.com\u003C\u002Fcode>, \u003Ccode class=\"badge bg-soft-danger text-danger\">verizon.net\u003C\u002Fcode>, \u003Ccode class=\"badge bg-soft-danger text-danger\">yahoo.ca\u003C\u002Fcode>, or \u003Ccode class=\"badge bg-soft-danger text-danger\">yahoo.com\u003C\u002Fcode>), Foxy can’t use your address as the \u003Ccode class=\"badge bg-soft-danger text-danger\">From\u003C\u002Fcode> address at all. In that case, Foxy sends from its own address with your store’s email as the \u003Ccode class=\"badge bg-soft-danger text-danger\">Reply-To\u003C\u002Fcode>. If you’re on one of these domains, use an address on your own domain instead if you can.\u003C\u002Fp>\u003C\u002Fsection>\u003Csection id=\"set-up-email-dns\" data-title=\"Set up Email DNS\" data-title-node=\"H3\">\u003Ch3 data-anchor-id=\"set-up-email-dns\">Set up Email DNS\u003C\u002Fh3>\u003Col class=\"step step-icon-sm step-dashed step-border-last-0 mt-3\">\u003Cli class=\"step-item\">\u003Cdiv class=\"step-content-wrapper\">\u003Cspan class=\"step-icon step-icon-soft-primary\">1\u003C\u002Fspan>\u003Cdiv class=\"w-100 overflow-hidden\">\u003Cdiv class=\"step-content mt-2\">\u003Cp>Add the following DNS records to your domain:\u003C\u002Fp>\u003Cdiv class=\"table-responsive w-100\">\u003Ctable class=\"table table-lg table-bordered my-5\">\u003Cthead class=\"thead-light\">\u003Ctr>\u003Cth>\u003Cp>Record type\u003C\u002Fp>\u003C\u002Fth>\u003Cth>\u003Cp>Subdomain\u003C\u002Fp>\u003C\u002Fth>\u003Cth>\u003Cp>Value\u003C\u002Fp>\u003C\u002Fth>\u003C\u002Ftr>\u003C\u002Fthead>\u003Ctbody>\u003Ctr>\u003Ctd>\u003Cp>TXT\u003C\u002Fp>\u003C\u002Ftd>\u003Ctd>\u003Cp>\u003Ccode class=\"badge bg-soft-danger text-danger\">smtpapi._domainkey\u003C\u002Fcode>\u003C\u002Fp>\u003C\u002Ftd>\u003Ctd>\u003Cp>\u003Ccode class=\"badge bg-soft-danger text-danger\">k=rsa; t=s; p=MIGfMA0GCSqGSIb3DQEBAQUAA4GNADCBiQKBgQDPtW5iwpXVPiH5FzJ7Nrl8USzuY9zqqzjE0D1r04xDN6qwziDnmgcFNNfMewVKN2D1O+2J9N14hRprzByFwfQW76yojh54Xu3uSbQ3JP0A7k8o8GutRF8zbFUA8n0ZH2y0cIEjMliXY4W4LwPA7m4q0ObmvSjhd63O9d8z1XkUBwIDAQAB\u003C\u002Fcode>\u003C\u002Fp>\u003C\u002Ftd>\u003C\u002Ftr>\u003Ctr>\u003Ctd>\u003Cp>TXT\u003C\u002Fp>\u003C\u002Ftd>\u003Ctd>\u003Cp>\u003Ccode class=\"badge bg-soft-danger text-danger\">@\u003C\u002Fcode>\u003C\u002Fp>\u003C\u002Ftd>\u003Ctd>\u003Cp>Add \u003Ccode class=\"badge bg-soft-danger text-danger\">include:_spf.foxycart.com\u003C\u002Fcode> to your existing SPF record. If you don’t have one yet, you’ll need to create one first.\u003C\u002Fp>\u003C\u002Ftd>\u003C\u002Ftr>\u003C\u002Ftbody>\u003C\u002Ftable>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fli>\u003Cli class=\"step-item\">\u003Cdiv class=\"step-content-wrapper\">\u003Cspan class=\"step-icon step-icon-soft-primary\">2\u003C\u002Fspan>\u003Cdiv class=\"w-100 overflow-hidden\">\u003Cdiv class=\"step-content mt-2\">\u003Cp>Go to the \u003Cstrong>advanced\u003C\u002Fstrong> section in the Foxy admin and enable \u003Cstrong>enable email DNS\u003C\u002Fstrong>.\u003C\u002Fp>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fli>\u003Cli class=\"step-item\">\u003Cdiv class=\"step-content-wrapper\">\u003Cspan class=\"step-icon step-icon-soft-primary\">3\u003C\u002Fspan>\u003Cdiv class=\"w-100 overflow-hidden\">\u003Cdiv class=\"step-content mt-2\">\u003Cp>Allow a few hours after your DNS changes propagate for this to take effect.\u003C\u002Fp>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fli>\u003C\u002Fol>\u003C\u002Fsection>\u003Csection id=\"configure-your-own-smtp-server\" data-title=\"Configure your own SMTP server\" data-title-node=\"H3\">\u003Ch3 data-anchor-id=\"configure-your-own-smtp-server\">Configure your own SMTP server\u003C\u002Fh3>\u003Col class=\"step step-icon-sm step-dashed step-border-last-0 mt-3\">\u003Cli class=\"step-item\">\u003Cdiv class=\"step-content-wrapper\">\u003Cspan class=\"step-icon step-icon-soft-primary\">1\u003C\u002Fspan>\u003Cdiv class=\"w-100 overflow-hidden\">\u003Cdiv class=\"step-content mt-2\">\u003Cp>Go to the \u003Cstrong>settings → emails\u003C\u002Fstrong> section in the Foxy admin.\u003C\u002Fp>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fli>\u003Cli class=\"step-item\">\u003Cdiv class=\"step-content-wrapper\">\u003Cspan class=\"step-icon step-icon-soft-primary\">2\u003C\u002Fspan>\u003Cdiv class=\"w-100 overflow-hidden\">\u003Cdiv class=\"step-content mt-2\">\u003Cp>Enter your SMTP server credentials.\u003C\u002Fp>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fli>\u003C\u002Fol>\u003C\u002Fsection>\u003Csection id=\"notes\" data-title=\"Notes\" data-title-node=\"H2\">\u003Chr class=\"my-8\" style=\"margin-left: -48px; margin-right: -40vw\">\u003Ch2 data-anchor-id=\"notes\">Notes\u003C\u002Fh2>\u003Cul>\u003Cli>\u003Cp>If Foxy can’t connect to your SMTP server, it automatically falls back to the default sending method.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>If you’re using your own SMTP server, we still recommend also enabling Email DNS as a fallback, so that if Foxy does need to send on your behalf, it more closely matches your domain rather than showing “via \u003Ca href=\"http:\u002F\u002Femail.foxycart.com\" target=\"_blank\" rel=\"noopener noreferrer\" class=\"\">email.foxycart.com\u003C\u002Fa>.”\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>\u003C\u002Fsection>",[679,682,684,687,689,691],{"id":680,"title":339,"level":681},"choose-an-approach","H2",{"id":683,"title":396,"level":681},"steps",{"id":685,"title":402,"level":686},"use-the-default-option","H3",{"id":688,"title":471,"level":686},"set-up-email-dns",{"id":690,"title":610,"level":686},"configure-your-own-smtp-server",{"id":692,"title":637,"level":681},"notes",[694],{"type":695,"content":696},"html","\u003Cp>Foxy can send email receipts on your store’s behalf in three ways, with different tradeoffs for SPF, DKIM, and DMARC.\u003C\u002Fp>\u003Ch2>Choose an approach\u003C\u002Fh2>\u003Cp>\u003Cstrong>Default\u003C\u002Fstrong> — no setup required. Your store’s configured email address is used as the \u003Ccode class=\"badge bg-soft-danger text-danger\">From\u003C\u002Fcode> address, but Foxy’s address is used as the \u003Ccode class=\"badge bg-soft-danger text-danger\">Return-Path\u003C\u002Fcode>, and a \u003Ccode class=\"badge bg-soft-danger text-danger\">Sender\u003C\u002Fcode> header is added. Some mail clients may show your emails as “on behalf of” or “sent via.” SPF and DKIM pass, but DMARC will fail.\u003C\u002Fp>\u003Cp>\u003Cstrong>Email DNS\u003C\u002Fstrong> — requires adding DNS records to your domain. SPF and DKIM pass, and DMARC should pass. This also removes the \u003Ccode class=\"badge bg-soft-danger text-danger\">Sender\u003C\u002Fcode> header, so there’s no “on behalf of” text.\u003C\u002Fp>\u003Cp>\u003Cstrong>Bring your own SMTP\u003C\u002Fstrong> — you configure your own SMTP server, and Foxy uses it to send your email receipts. You’re responsible for your own SPF, DKIM, and DMARC. If Foxy can’t connect to your server, it falls back to the default option above.\u003C\u002Fp>\u003Ch2>Steps\u003C\u002Fh2>\u003Ch3>Use the default option\u003C\u002Fh3>\u003Cp>No setup is needed — this is Foxy’s default behavior. Note that if your store’s email address is on a domain with a strict DMARC policy (including \u003Ccode class=\"badge bg-soft-danger text-danger\">aol.com\u003C\u002Fcode>, \u003Ccode class=\"badge bg-soft-danger text-danger\">gmail.com\u003C\u002Fcode>, \u003Ccode class=\"badge bg-soft-danger text-danger\">googlemail.com\u003C\u002Fcode>, \u003Ccode class=\"badge bg-soft-danger text-danger\">hotmail.com\u003C\u002Fcode>, \u003Ccode class=\"badge bg-soft-danger text-danger\">live.com\u003C\u002Fcode>, \u003Ccode class=\"badge bg-soft-danger text-danger\">outlook.com\u003C\u002Fcode>, \u003Ccode class=\"badge bg-soft-danger text-danger\">verizon.net\u003C\u002Fcode>, \u003Ccode class=\"badge bg-soft-danger text-danger\">yahoo.ca\u003C\u002Fcode>, or \u003Ccode class=\"badge bg-soft-danger text-danger\">yahoo.com\u003C\u002Fcode>), Foxy can’t use your address as the \u003Ccode class=\"badge bg-soft-danger text-danger\">From\u003C\u002Fcode> address at all. In that case, Foxy sends from its own address with your store’s email as the \u003Ccode class=\"badge bg-soft-danger text-danger\">Reply-To\u003C\u002Fcode>. If you’re on one of these domains, use an address on your own domain instead if you can.\u003C\u002Fp>\u003Ch3>Set up Email DNS\u003C\u002Fh3>\u003Col order=\"1\">\u003Cli>\u003Cp>Add the following DNS records to your domain:\u003C\u002Fp>\u003Cdiv class=\"table-responsive w-100\">\u003Ctable class=\"table table-lg table-bordered my-5\">\u003Cthead>\u003Ctr>\u003Cth>\u003Cp>Record type\u003C\u002Fp>\u003C\u002Fth>\u003Cth>\u003Cp>Subdomain\u003C\u002Fp>\u003C\u002Fth>\u003Cth>\u003Cp>Value\u003C\u002Fp>\u003C\u002Fth>\u003C\u002Ftr>\u003C\u002Fthead>\u003Ctbody>\u003Ctr>\u003Ctd>\u003Cp>TXT\u003C\u002Fp>\u003C\u002Ftd>\u003Ctd>\u003Cp>\u003Ccode class=\"badge bg-soft-danger text-danger\">smtpapi._domainkey\u003C\u002Fcode>\u003C\u002Fp>\u003C\u002Ftd>\u003Ctd>\u003Cp>\u003Ccode class=\"badge bg-soft-danger text-danger\">k=rsa; t=s; p=MIGfMA0GCSqGSIb3DQEBAQUAA4GNADCBiQKBgQDPtW5iwpXVPiH5FzJ7Nrl8USzuY9zqqzjE0D1r04xDN6qwziDnmgcFNNfMewVKN2D1O+2J9N14hRprzByFwfQW76yojh54Xu3uSbQ3JP0A7k8o8GutRF8zbFUA8n0ZH2y0cIEjMliXY4W4LwPA7m4q0ObmvSjhd63O9d8z1XkUBwIDAQAB\u003C\u002Fcode>\u003C\u002Fp>\u003C\u002Ftd>\u003C\u002Ftr>\u003Ctr>\u003Ctd>\u003Cp>TXT\u003C\u002Fp>\u003C\u002Ftd>\u003Ctd>\u003Cp>\u003Ccode class=\"badge bg-soft-danger text-danger\">@\u003C\u002Fcode>\u003C\u002Fp>\u003C\u002Ftd>\u003Ctd>\u003Cp>Add \u003Ccode class=\"badge bg-soft-danger text-danger\">include:_spf.foxycart.com\u003C\u002Fcode> to your existing SPF record. If you don’t have one yet, you’ll need to create one first.\u003C\u002Fp>\u003C\u002Ftd>\u003C\u002Ftr>\u003C\u002Ftbody>\u003C\u002Ftable>\u003C\u002Fdiv>\u003C\u002Fli>\u003Cli>\u003Cp>Go to the \u003Cstrong>advanced\u003C\u002Fstrong> section in the Foxy admin and enable \u003Cstrong>enable email DNS\u003C\u002Fstrong>.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Allow a few hours after your DNS changes propagate for this to take effect.\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Fol>\u003Ch3>Configure your own SMTP server\u003C\u002Fh3>\u003Col order=\"1\">\u003Cli>\u003Cp>Go to the \u003Cstrong>settings → emails\u003C\u002Fstrong> section in the Foxy admin.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Enter your SMTP server credentials.\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Fol>\u003Ch2>Notes\u003C\u002Fh2>\u003Cul>\u003Cli>\u003Cp>If Foxy can’t connect to your SMTP server, it automatically falls back to the default sending method.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>If you’re using your own SMTP server, we still recommend also enabling Email DNS as a fallback, so that if Foxy does need to send on your behalf, it more closely matches your domain rather than showing “via \u003Ca href=\"http:\u002F\u002Femail.foxycart.com\" target=\"_blank\" rel=\"noopener noreferrer\" class=\"\">email.foxycart.com\u003C\u002Fa>.”\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>",{"name":698,"created_at":699,"published_at":700,"updated_at":701,"id":702,"uuid":47,"content":703,"slug":48,"full_slug":48,"sort_by_date":59,"position":881,"tag_list":882,"is_startpage":24,"parent_id":59,"meta_data":59,"group_id":883,"first_published_at":884,"release_id":59,"lang":65,"path":59,"alternates":885,"default_full_slug":59,"translated_slugs":59},"Contact","2022-09-23T19:56:58.957Z","2025-05-08T18:24:40.382Z","2025-05-08T18:24:40.392Z",3138,{"seo":704,"_uid":707,"title":708,"action":709,"fields":710,"method":857,"columns":858,"subtitle":872,"component":48,"button_text":878,"submit_title":879,"submit_subtitle":880},{"_uid":705,"title":698,"plugin":706,"description":13},"24ff7574-3bcc-48d2-85b5-e529dfea1cc4","meta-fields","8f54f1da-9d8f-49b2-89e7-840e886491cb","We're here to help.","https:\u002F\u002Fusebasin.com\u002Ff\u002F029f48d65402",[711,716,720,828,831,836,851],{"_uid":712,"name":713,"type":332,"label":714,"options":13,"required":33,"component":715,"placeholder":13},"9a70b226-2036-4f90-a052-b3efa61c5896","name","Name","form___field",{"_uid":717,"name":718,"type":718,"label":719,"options":13,"required":33,"component":715,"placeholder":13},"86ba35be-ff43-4a28-8633-14052a8f6622","email","Email Address",{"_uid":721,"name":722,"type":723,"label":724,"options":725,"required":33,"component":715,"conditions":726,"placeholder":13},"3f827475-492c-4f97-aa1e-2386ac263b6c","topic","select","Topic","Presales, Support, Billing, Partnerships, Order Enquiry, Other",[727,782,792,799,807,815,821],{"_uid":728,"equals":729,"fields":730,"component":781},"e21d97dd-e68e-4fa6-ba97-bc40f3041dde","Order Enquiry",[731],{"_uid":732,"body":733,"type":779,"title":13,"component":780},"b64992bc-6d53-48b8-b7a0-d81e5a062e50",{"type":324,"content":734},[735],{"type":327,"content":736},[737,739,746,748,750,751,755,757,762,770,772,777],{"text":738,"type":332},"We are ",{"text":740,"type":332,"marks":741},"Foxy.io",[742],{"type":659,"attrs":743},{"href":744,"uuid":59,"anchor":59,"custom":745,"target":59,"linktype":31},"http:\u002F\u002FFoxy.io",{},{"text":747,"type":332},", an ecommerce platform powering ecommerce for other merchants. 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