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You can define which frequencies are allowed per subscription.",{"type":346,"content":467},[468],{"type":327,"attrs":469,"content":470},{"textAlign":59},[471,475],{"text":472,"type":332,"marks":473},"Next payment date changes for subscriptions",[474],{"type":371},{"text":476,"type":332}," — lets customers change their own next charge date. You can limit how far or to which days this can be changed.",{"type":346,"content":478},[479],{"type":327,"attrs":480,"content":481},{"textAlign":59},[482,486],{"text":483,"type":332,"marks":484},"Session lifespan",[485],{"type":371},{"text":487,"type":332}," — how long a customer stays logged in to the portal before being logged out automatically.",{"type":346,"content":489},[490],{"type":327,"attrs":491,"content":492},{"textAlign":59},[493,497],{"text":494,"type":332,"marks":495},"JWT shared secret",[496],{"type":371},{"text":498,"type":332}," — signs the portal’s authentication tokens. Changing this logs out all active portal sessions. Leave this as automatically generated unless you have a specific reason to set it yourself.",{"type":346,"content":500},[501],{"type":327,"attrs":502,"content":503},{"textAlign":59},[504],{"text":505,"type":332},"Save your settings.",{"type":334,"attrs":507,"content":508},{"level":336,"textAlign":59},[509],{"text":510,"type":332},"Notes",{"type":423,"content":512},[513,520],{"type":346,"content":514},[515],{"type":327,"attrs":516,"content":517},{"textAlign":59},[518],{"text":519,"type":332},"The domain allowlist is required — the portal won’t load on a domain that isn’t listed.",{"type":346,"content":521},[522],{"type":327,"attrs":523,"content":524},{"textAlign":59},[525,527,533],{"text":526,"type":332},"Once enabled, add the portal to a page on your site. See ",{"text":528,"type":332,"marks":529},"Add the customer portal to your website",[530],{"type":357,"attrs":531},{"href":532,"uuid":59,"anchor":59,"target":59,"linktype":31},"https:\u002F\u002Ffoxy.io\u002Fhelp\u002Farticles\u002Fadd-the-customer-portal-to-your-website",{"text":443,"type":332},{"id":59,"alt":59,"name":13,"focus":59,"title":59,"source":59,"filename":13,"copyright":59,"fieldtype":81,"meta_data":535},{},"How to turn on the Foxy customer portal and configure its domain allowlist, SSO, registration, and subscription-change settings.","b4ff4108-a4b3-41f7-96cf-7df60b55fff0",[],"enable-the-customer-portal","help\u002Farticles\u002Fenable-the-customer-portal",-3460,[],2659,"029bdc87-05cc-4994-bda9-05a6d6032cd4",[],{"html":547,"sections":548,"segments":554},"\u003Cp>Before you can add the customer portal to your site, you need to enable it and configure its settings in your Foxy admin.\u003C\u002Fp>\u003Csection id=\"steps\" data-title=\"Steps\" data-title-node=\"H2\">\u003Chr class=\"my-8\" style=\"margin-left: -48px; margin-right: -40vw\">\u003Ch2 data-anchor-id=\"steps\">Steps\u003C\u002Fh2>\u003Col class=\"step step-icon-sm step-dashed step-border-last-0 mt-3\">\u003Cli class=\"step-item\">\u003Cdiv class=\"step-content-wrapper\">\u003Cspan class=\"step-icon step-icon-soft-primary\">1\u003C\u002Fspan>\u003Cdiv class=\"w-100 overflow-hidden\">\u003Cdiv class=\"step-content mt-2\">\u003Cp>Go to the \u003Ca href=\"https:\u002F\u002Fadmin.foxy.io\" class=\"\">Foxy admin\u003C\u002Fa>\u003C\u002Fp>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fli>\u003Cli class=\"step-item\">\u003Cdiv class=\"step-content-wrapper\">\u003Cspan class=\"step-icon step-icon-soft-primary\">2\u003C\u002Fspan>\u003Cdiv class=\"w-100 overflow-hidden\">\u003Cdiv class=\"step-content mt-2\">\u003Cp>Go to \u003Cstrong>Settings > Customer Portal\u003C\u002Fstrong>\u003C\u002Fp>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fli>\u003Cli class=\"step-item\">\u003Cdiv class=\"step-content-wrapper\">\u003Cspan class=\"step-icon step-icon-soft-primary\">3\u003C\u002Fspan>\u003Cdiv class=\"w-100 overflow-hidden\">\u003Cdiv class=\"step-content mt-2\">\u003Cp>Add an allowlist of domains where the portal is allowed to run. Domains must start with \u003Ccode class=\"badge bg-soft-danger text-danger\">https:\u002F\u002F\u003C\u002Fcode>. For a primary domain, add both the \u003Ccode class=\"badge bg-soft-danger text-danger\">www.\u003C\u002Fcode> and non-\u003Ccode class=\"badge bg-soft-danger text-danger\">www.\u003C\u002Fcode> versions (for example, \u003Ccode class=\"badge bg-soft-danger text-danger\">https:\u002F\u002Fmydomain.com\u003C\u002Fcode> and \u003Ccode class=\"badge bg-soft-danger text-danger\">https:\u002F\u002Fwww.mydomain.com\u003C\u002Fcode>). Subdomains (like \u003Ccode class=\"badge bg-soft-danger text-danger\">https:\u002F\u002Fcustomer.mydomain.com\u003C\u002Fcode>) only need the one version.\u003C\u002Fp>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fli>\u003Cli class=\"step-item\">\u003Cdiv class=\"step-content-wrapper\">\u003Cspan class=\"step-icon step-icon-soft-primary\">4\u003C\u002Fspan>\u003Cdiv class=\"w-100 overflow-hidden\">\u003Cdiv class=\"step-content mt-2\">\u003Cp>Configure any additional options you want:\u003C\u002Fp>\u003Cul>\u003Cli>\u003Cp>\u003Cstrong>SSO\u003C\u002Fstrong> — automatically logs customers who are signed in to the portal into your website as well. Requires additional setup; see \u003Ca href=\"https:\u002F\u002Ffoxy.io\u002Fhelp\u002Farticles\u002Fset-up-sso-between-the-customer-portal-and-checkout\" class=\"\">Set up SSO between the customer portal and checkout\u003C\u002Fa>.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>\u003Cstrong>Customer registration\u003C\u002Fstrong> — lets customers create an account directly from the login form, instead of only through checkout.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>\u003Cstrong>Frequency changes for subscriptions\u003C\u002Fstrong> — lets customers change their own subscription frequency. You can define which frequencies are allowed per subscription.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>\u003Cstrong>Next payment date changes for subscriptions\u003C\u002Fstrong> — lets customers change their own next charge date. You can limit how far or to which days this can be changed.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>\u003Cstrong>Session lifespan\u003C\u002Fstrong> — how long a customer stays logged in to the portal before being logged out automatically.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>\u003Cstrong>JWT shared secret\u003C\u002Fstrong> — signs the portal’s authentication tokens. Changing this logs out all active portal sessions. Leave this as automatically generated unless you have a specific reason to set it yourself.\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fli>\u003Cli class=\"step-item\">\u003Cdiv class=\"step-content-wrapper\">\u003Cspan class=\"step-icon step-icon-soft-primary\">5\u003C\u002Fspan>\u003Cdiv class=\"w-100 overflow-hidden\">\u003Cdiv class=\"step-content mt-2\">\u003Cp>Save your settings.\u003C\u002Fp>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fli>\u003C\u002Fol>\u003C\u002Fsection>\u003Csection id=\"notes\" data-title=\"Notes\" data-title-node=\"H2\">\u003Chr class=\"my-8\" style=\"margin-left: -48px; margin-right: -40vw\">\u003Ch2 data-anchor-id=\"notes\">Notes\u003C\u002Fh2>\u003Cul>\u003Cli>\u003Cp>The domain allowlist is required — the portal won’t load on a domain that isn’t listed.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Once enabled, add the portal to a page on your site. See \u003Ca href=\"https:\u002F\u002Ffoxy.io\u002Fhelp\u002Farticles\u002Fadd-the-customer-portal-to-your-website\" class=\"\">Add the customer portal to your website\u003C\u002Fa>.\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>\u003C\u002Fsection>",[549,552],{"id":550,"title":339,"level":551},"steps","H2",{"id":553,"title":510,"level":551},"notes",[555],{"type":556,"content":557},"html","\u003Cp>Before you can add the customer portal to your site, you need to enable it and configure its settings in your Foxy admin.\u003C\u002Fp>\u003Ch2>Steps\u003C\u002Fh2>\u003Col order=\"1\">\u003Cli>\u003Cp>Go to the \u003Ca href=\"https:\u002F\u002Fadmin.foxy.io\" class=\"\">Foxy admin\u003C\u002Fa>\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Go to \u003Cstrong>Settings > Customer Portal\u003C\u002Fstrong>\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Add an allowlist of domains where the portal is allowed to run. Domains must start with \u003Ccode class=\"badge bg-soft-danger text-danger\">https:\u002F\u002F\u003C\u002Fcode>. For a primary domain, add both the \u003Ccode class=\"badge bg-soft-danger text-danger\">www.\u003C\u002Fcode> and non-\u003Ccode class=\"badge bg-soft-danger text-danger\">www.\u003C\u002Fcode> versions (for example, \u003Ccode class=\"badge bg-soft-danger text-danger\">https:\u002F\u002Fmydomain.com\u003C\u002Fcode> and \u003Ccode class=\"badge bg-soft-danger text-danger\">https:\u002F\u002Fwww.mydomain.com\u003C\u002Fcode>). Subdomains (like \u003Ccode class=\"badge bg-soft-danger text-danger\">https:\u002F\u002Fcustomer.mydomain.com\u003C\u002Fcode>) only need the one version.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Configure any additional options you want:\u003C\u002Fp>\u003Cul>\u003Cli>\u003Cp>\u003Cstrong>SSO\u003C\u002Fstrong> — automatically logs customers who are signed in to the portal into your website as well. Requires additional setup; see \u003Ca href=\"https:\u002F\u002Ffoxy.io\u002Fhelp\u002Farticles\u002Fset-up-sso-between-the-customer-portal-and-checkout\" class=\"\">Set up SSO between the customer portal and checkout\u003C\u002Fa>.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>\u003Cstrong>Customer registration\u003C\u002Fstrong> — lets customers create an account directly from the login form, instead of only through checkout.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>\u003Cstrong>Frequency changes for subscriptions\u003C\u002Fstrong> — lets customers change their own subscription frequency. You can define which frequencies are allowed per subscription.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>\u003Cstrong>Next payment date changes for subscriptions\u003C\u002Fstrong> — lets customers change their own next charge date. You can limit how far or to which days this can be changed.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>\u003Cstrong>Session lifespan\u003C\u002Fstrong> — how long a customer stays logged in to the portal before being logged out automatically.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>\u003Cstrong>JWT shared secret\u003C\u002Fstrong> — signs the portal’s authentication tokens. Changing this logs out all active portal sessions. Leave this as automatically generated unless you have a specific reason to set it yourself.\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>\u003C\u002Fli>\u003Cli>\u003Cp>Save your settings.\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Fol>\u003Ch2>Notes\u003C\u002Fh2>\u003Cul>\u003Cli>\u003Cp>The domain allowlist is required — the portal won’t load on a domain that isn’t listed.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Once enabled, add the portal to a page on your site. See \u003Ca href=\"https:\u002F\u002Ffoxy.io\u002Fhelp\u002Farticles\u002Fadd-the-customer-portal-to-your-website\" class=\"\">Add the customer portal to your website\u003C\u002Fa>.\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>",{"name":559,"created_at":560,"published_at":561,"updated_at":562,"id":563,"uuid":47,"content":564,"slug":48,"full_slug":48,"sort_by_date":59,"position":742,"tag_list":743,"is_startpage":24,"parent_id":59,"meta_data":59,"group_id":744,"first_published_at":745,"release_id":59,"lang":65,"path":59,"alternates":746,"default_full_slug":59,"translated_slugs":59},"Contact","2022-09-23T19:56:58.957Z","2025-05-08T18:24:40.382Z","2025-05-08T18:24:40.392Z",3138,{"seo":565,"_uid":568,"title":569,"action":570,"fields":571,"method":718,"columns":719,"subtitle":733,"component":48,"button_text":739,"submit_title":740,"submit_subtitle":741},{"_uid":566,"title":559,"plugin":567,"description":13},"24ff7574-3bcc-48d2-85b5-e529dfea1cc4","meta-fields","8f54f1da-9d8f-49b2-89e7-840e886491cb","We're here to help.","https:\u002F\u002Fusebasin.com\u002Ff\u002F029f48d65402",[572,577,581,689,692,697,712],{"_uid":573,"name":574,"type":332,"label":575,"options":13,"required":33,"component":576,"placeholder":13},"9a70b226-2036-4f90-a052-b3efa61c5896","name","Name","form___field",{"_uid":578,"name":579,"type":579,"label":580,"options":13,"required":33,"component":576,"placeholder":13},"86ba35be-ff43-4a28-8633-14052a8f6622","email","Email Address",{"_uid":582,"name":583,"type":584,"label":585,"options":586,"required":33,"component":576,"conditions":587,"placeholder":13},"3f827475-492c-4f97-aa1e-2386ac263b6c","topic","select","Topic","Presales, Support, Billing, Partnerships, Order Enquiry, Other",[588,643,653,660,668,676,682],{"_uid":589,"equals":590,"fields":591,"component":642},"e21d97dd-e68e-4fa6-ba97-bc40f3041dde","Order Enquiry",[592],{"_uid":593,"body":594,"type":640,"title":13,"component":641},"b64992bc-6d53-48b8-b7a0-d81e5a062e50",{"type":324,"content":595},[596],{"type":327,"content":597},[598,600,607,609,611,612,616,618,623,631,633,638],{"text":599,"type":332},"We are ",{"text":601,"type":332,"marks":602},"Foxy.io",[603],{"type":357,"attrs":604},{"href":605,"uuid":59,"anchor":59,"custom":606,"target":59,"linktype":31},"http:\u002F\u002FFoxy.io",{},{"text":608,"type":332},", an ecommerce platform powering ecommerce for other merchants. We do not sell products, and are unable to assist with questions about order statuses or refunds for any merchants using our platform. Please contact the merchant you ordered from for assistance. If you’d like to report a store using Foxy for fraudulent practices, please select ‘other’ in the subject.",{"type":610},"hard_break",{"type":610},{"text":613,"type":332,"marks":614},"NOTE:",[615],{"type":371},{"text":617,"type":332}," We are ",{"text":619,"type":332,"marks":620},"not ",[621],{"type":622},"italic",{"text":624,"type":332,"marks":625},"Foxy.in",[626,630],{"type":357,"attrs":627},{"href":628,"uuid":59,"anchor":59,"custom":629,"target":59,"linktype":31},"http:\u002F\u002FFoxy.in",{},{"type":622},{"text":632,"type":332},". We are not in any way affiliated with ",{"text":624,"type":332,"marks":634},[635],{"type":357,"attrs":636},{"href":628,"uuid":59,"anchor":59,"custom":637,"target":59,"linktype":31},{},{"text":639,"type":332},", and cannot help in any way with your order from that website.","danger","global___alert","form___condition",{"_uid":644,"equals":645,"fields":646,"component":642},"8765c3e1-25cf-44aa-b8ea-fc6094acf9c3","Presales",[647],{"_uid":648,"name":649,"type":650,"label":13,"options":13,"required":24,"component":576,"conditions":651,"placeholder":13,"default_value":652},"cf464f8e-d643-4f6e-af29-d3abffaf7380","department_email_address","hidden",[],"hello@foxy.io",{"_uid":654,"equals":208,"fields":655,"component":642},"4007b6d8-77e5-421d-bd1e-6f336dd853fb",[656],{"_uid":657,"name":649,"type":650,"label":13,"options":13,"required":24,"component":576,"conditions":658,"placeholder":13,"default_value":659},"7b4c6aa5-a68c-45e0-9ce1-0a36af10c0c2",[],"help@foxy.io",{"_uid":661,"equals":662,"fields":663,"component":642},"1dbb8f11-613d-43cd-9e09-1b94f6e19219","Billing",[664],{"_uid":665,"name":649,"type":650,"label":13,"options":13,"required":24,"component":576,"conditions":666,"placeholder":13,"default_value":667},"a0ac0d1b-bc4f-4a6c-a682-581d450b0b73",[],"help+billing@foxy.io",{"_uid":669,"equals":670,"fields":671,"component":642},"a0a53a50-7172-4a29-ba58-181e38874e12","Partnerships",[672],{"_uid":673,"name":649,"type":650,"label":13,"options":13,"required":24,"component":576,"conditions":674,"placeholder":13,"default_value":675},"7aa011d9-f374-4aed-b5a5-929b54aaf152",[],"partners@foxy.io",{"_uid":677,"equals":590,"fields":678,"component":642},"a4cd431f-25d5-41c7-bfdc-02c908c8fb47",[679],{"_uid":680,"name":649,"type":650,"label":13,"options":13,"required":24,"component":576,"conditions":681,"placeholder":13,"default_value":652},"f5d52168-d6ae-451b-94ee-2ced1cbd28ad",[],{"_uid":683,"equals":684,"fields":685,"component":642},"25aba1ed-eb41-4bbc-aa89-f7a7167ea86e","Other",[686],{"_uid":687,"name":649,"type":650,"label":13,"options":13,"required":24,"component":576,"conditions":688,"placeholder":13,"default_value":652},"f40dfaef-c203-4b71-bf4e-e1b43cef192b",[],{"_uid":690,"component":691},"e9c53a05-f40a-4510-aaf8-bc072a235a0c","form___subject",{"_uid":693,"name":694,"type":695,"label":696,"options":13,"required":33,"component":576,"placeholder":13},"a4c4d385-fff4-4978-99fb-b68cfea623d6","message","textarea","Message",{"_uid":698,"name":699,"type":584,"label":700,"options":701,"required":33,"component":576,"conditions":702,"placeholder":13},"8a3c9f85-f438-427d-9c7a-d7b295a14b5b","existing_user","Are you an existing user?","No, Yes",[703],{"_uid":704,"equals":705,"fields":706,"component":642},"115933d6-262a-4b59-8fa8-579c5ad73de1","Yes",[707],{"_uid":708,"name":709,"type":332,"label":710,"options":13,"required":33,"component":576,"conditions":711,"placeholder":13},"44b6ff23-98f0-4e95-b7f5-c23e06415c2d","subdomain","Store Subdomain",[],{"_uid":713,"name":714,"type":584,"label":715,"options":716,"required":33,"component":576,"conditions":717,"placeholder":13},"922a5cef-3af2-4113-8855-36c7910e3ee3","user_type","What type of user are you?","Developer, Designer, Merchant",[],"POST",[720],{"_uid":721,"text":722,"title":731,"component":732},"7323b90d-a93a-4bf1-baa9-20d0b7ead61b",{"type":324,"content":723},[724],{"type":327,"content":725},[726,728,729],{"text":727,"type":332},"855.369.9227",{"type":610},{"text":730,"type":332},"9:30am-6pm Central M-F","Pre-sales, Sales, & Partnerships","contact___footer_column",{"type":324,"content":734},[735],{"type":327,"content":736},[737],{"text":738,"type":332},"Get in touch to get help from our friendly support team.","Submit","Success!","Your email has been received. We'll get back to you as soon as we can, but it might take a business day. If you don't hear back from us in a timely manner, please check your spam folder to ensure our reply didn't go there.",-80,[],"2fd9fb7d-a48a-4184-acfd-30022d8d6f08","2022-09-23T20:10:45.360Z",[],[288,748],{"name":749,"created_at":750,"published_at":751,"updated_at":752,"id":753,"uuid":537,"content":754,"slug":769,"full_slug":770,"sort_by_date":59,"position":771,"tag_list":772,"is_startpage":24,"parent_id":310,"meta_data":59,"group_id":773,"first_published_at":774,"release_id":59,"lang":65,"path":59,"alternates":775,"default_full_slug":59,"translated_slugs":59},"Customer Portal","2023-01-19T16:18:57.721Z","2026-07-16T21:56:28.934Z","2026-07-16T21:56:28.952Z",28234,{"_uid":755,"icon":756,"name":749,"type":757,"guides":758,"pinned":24,"summary":759,"category":13,"component":297,"blog_posts":760,"content_hub":24,"icon_custom":761,"case_studies":762,"faq_sections":763,"help_articles":764,"featured_guides":765,"mailbox_category":13,"featured_articles":766,"featured_blog_posts":767,"featured_case_studies":768},"6a0c718d-ad6f-47c6-bf8e-3405228bbdfa","fa-sign-in-alt","simple",[],"Allow customers to login, view order history, manage subscriptions, and more.",[],{"id":59,"alt":59,"name":13,"focus":59,"title":59,"filename":13,"copyright":59,"fieldtype":81},[],[],[],[],[],[],[],"customer-portal","help\u002Fcategories\u002Fcustomer-portal",160,[],"abeef712-f641-45ad-938e-c0d7943f4047","2023-01-24T10:16:50.938Z",[],{},1784250057052]