[{"data":1,"prerenderedAt":739},["ShallowReactive",2],{"header:help":3,"footer:default":67,"story:navigation\u002Fsearch:help":250,"story:help\u002Fcategories":288,"story:help\u002Farticles\u002Fcustomize-the-message-in-the-email-receipt":314,"no-guide:customize-the-message-in-the-email-receipt":59,"article:\u002Fhelp\u002Farticles\u002Fcustomize-the-message-in-the-email-receipt":490,"story:contact":497,"help:tree:9fffb8f9-015c-4ae7-bcb9-ccc2b09c208b":684,"_apollo:default":738},{"name":4,"created_at":5,"published_at":6,"updated_at":7,"id":8,"uuid":9,"content":10,"slug":57,"full_slug":58,"sort_by_date":59,"position":60,"tag_list":61,"is_startpage":24,"parent_id":62,"meta_data":59,"group_id":63,"first_published_at":64,"release_id":59,"lang":65,"path":59,"alternates":66,"default_full_slug":59,"translated_slugs":59},"Help Center Header","2024-08-09T18:06:34.939Z","2024-10-21T21:58:39.217Z","2024-10-21T21:58:39.232Z",10082752,"3e9b88f7-c163-4657-a2f2-62532d600fad",{"_uid":11,"link":12,"badge":16,"items":17,"title":13,"buttons":50,"new_tab":24,"submenu":51,"alignment":13,"component":52,"badge_link":53,"top_menu_items":56},"e5645a1a-f991-40e8-8d67-e40ebc082b5a",{"id":13,"url":13,"linktype":14,"fieldtype":15,"cached_url":13},"","story","multilink","Help Center",[18,27,34,39,44],{"_uid":19,"link":20,"title":23,"new_tab":24,"submenu":25,"component":26},"5cbe2861-1f49-4166-97da-a4dddd8105e3",{"id":21,"url":13,"linktype":14,"fieldtype":15,"cached_url":22},"4c0a2d99-ec30-4579-8ef1-6bf5564d4839","help\u002Fcategories\u002F","Articles",false,[],"header___item",{"_uid":28,"link":29,"title":32,"new_tab":33,"component":26},"1c8edeb5-b9e9-4cb8-b1c6-c1f292f7d7cd",{"id":13,"url":30,"linktype":31,"fieldtype":15,"cached_url":30},"https:\u002F\u002Fwiki.foxycart.com\u002F","url","Documentation",true,{"_uid":35,"link":36,"title":38,"new_tab":33,"component":26},"8d7df70e-f087-4da0-b616-6f0e9a5af35c",{"id":13,"url":37,"linktype":31,"fieldtype":15,"cached_url":37},"https:\u002F\u002Fapi.foxycart.com\u002F","API Documentation",{"_uid":40,"link":41,"title":43,"new_tab":33,"component":26},"f76e7944-23d5-4652-87e4-cdae79272762",{"id":13,"url":42,"linktype":31,"fieldtype":15,"cached_url":42},"https:\u002F\u002Fstatus.foxy.io\u002F","System Status",{"_uid":45,"link":46,"title":49,"new_tab":24,"component":26},"0de16771-4c84-466c-a1da-d8568113c71f",{"id":47,"url":13,"linktype":14,"fieldtype":15,"cached_url":48},"01e4e370-f9b9-45af-8fa9-f15540699b0d","contact","Contact Us",[],[],"header",{"id":54,"url":13,"linktype":14,"fieldtype":15,"cached_url":55},"4a679eb7-662d-4ea4-a976-5a2acbf0b663","help\u002F",[],"help-header","navigation\u002Fhelp-header",null,20,[],10082747,"71b81c2e-5e09-48a1-a397-a3c72fcd344a","2022-09-21T14:50:25.655Z","default",[],{"name":68,"created_at":69,"published_at":70,"updated_at":71,"id":72,"uuid":73,"content":74,"slug":243,"full_slug":244,"sort_by_date":59,"position":245,"tag_list":246,"is_startpage":24,"parent_id":62,"meta_data":59,"group_id":247,"first_published_at":248,"release_id":59,"lang":65,"path":59,"alternates":249,"default_full_slug":59,"translated_slugs":59},"Default Footer","2024-08-09T18:06:59.024Z","2025-09-04T06:24:46.223Z","2025-09-04T06:24:46.241Z",10082753,"e59e67ac-248a-482f-84a1-53d4f318186a",{"_uid":75,"about":76,"logos":77,"socials":82,"sections":108,"component":225,"cta_title":226,"bottom_links":227,"cta_subtitle":241,"cta_button_link":242,"cta_button_text":183},"830983f5-c4c4-43c8-b150-86a5e3fa6dc8","Foxy’s hosted cart & payment page allow you to sell anything, using your existing website or platform.",[78],{"id":79,"alt":13,"name":13,"focus":13,"title":13,"filename":80,"copyright":13,"fieldtype":81},14760,"https:\u002F\u002Fa-us.storyblok.com\u002Ff\u002F1001040\u002Fx\u002F3b030847ec\u002Fb-corp.svg","asset",[83,90,96,102],{"_uid":84,"icon":85,"link":86,"name":88,"component":89},"faf0a618-ea94-42ea-9182-03be18c43216","fa-facebook",{"id":13,"url":87,"linktype":31,"fieldtype":15,"cached_url":87},"https:\u002F\u002Fwww.facebook.com\u002Ffoxycart","Facebook","footer___social",{"_uid":91,"icon":92,"link":93,"name":95,"component":89},"14309c18-7e79-423e-b375-34555bac0811","fa-instagram",{"id":13,"url":94,"linktype":31,"fieldtype":15,"cached_url":94},"https:\u002F\u002Fwww.instagram.com\u002Ffoxy_io","Instagram",{"_uid":97,"icon":98,"link":99,"name":101,"component":89},"8f7fe7cf-0dd3-4596-8334-226ea466716a","fa-linkedin",{"id":13,"url":100,"linktype":31,"fieldtype":15,"cached_url":100},"https:\u002F\u002Fwww.linkedin.com\u002Fcompany\u002Ffoxycart.com","LinkedIn",{"_uid":103,"icon":104,"link":105,"name":107,"component":89},"90a675b4-dd97-40b5-be09-00a87223d4c5","fa-youtube",{"id":13,"url":106,"linktype":31,"fieldtype":15,"cached_url":106},"https:\u002F\u002Fwww.youtube.com\u002Fuser\u002Ffoxycart","Youtube",[109,139,184,206],{"_uid":110,"name":111,"items":112,"component":138},"82849945-282f-488c-b18d-a8d2252f514a","Company",[113,120,126,132],{"_uid":114,"link":115,"title":118,"new_tab":24,"component":119},"1f699ab1-938b-4d9d-9825-aabcbe6f57fe",{"id":116,"url":13,"linktype":14,"fieldtype":15,"cached_url":117},"63634293-a749-4226-9439-9f38ee6dcda0","about-us","About Us","footer___menu_items",{"_uid":121,"link":122,"title":125,"new_tab":24,"component":119},"b26b00f1-a0e7-4be2-8ab3-428b8cc841f8",{"id":123,"url":13,"linktype":14,"fieldtype":15,"cached_url":124},"26cb7c55-faed-4a77-a291-1552d4111b3e","how-foxy-works","How Foxy Works",{"_uid":127,"link":128,"title":131,"new_tab":24,"component":119},"b40c68a0-1ceb-4226-9515-6176534f61fe",{"id":129,"url":13,"linktype":14,"fieldtype":15,"cached_url":130},"dc6657d7-7f4f-4c0d-b781-e971b038ee26","for-good","Foxy For Good",{"_uid":133,"link":134,"title":137,"new_tab":24,"component":119},"3ad0c134-bef9-4fff-b891-e09f16109036",{"id":135,"url":13,"linktype":14,"fieldtype":15,"cached_url":136},"23cae210-baf4-4588-9862-d09f4f52ccd2","brand-assets","Brand Assets","footer___section",{"_uid":140,"name":141,"items":142,"component":138},"a6805fa8-ac60-47f1-b8f0-f27aded0afbe","Product",[143,149,155,161,167,173,179],{"_uid":144,"link":145,"title":148,"new_tab":24,"component":119},"b39c8a4e-2383-486f-b76a-11fbb15d8134",{"id":146,"url":13,"linktype":14,"fieldtype":15,"cached_url":147},"bb04690f-fe98-4ce6-80be-05b950f2364f","features\u002F","Features",{"_uid":150,"link":151,"title":154,"new_tab":24,"component":119},"64f8a41f-c181-433d-bc0a-fc94e71ecbf6",{"id":152,"url":13,"linktype":14,"fieldtype":15,"cached_url":153},"c450c58d-761d-48c0-a9af-0b064611689b","pricing","Pricing",{"_uid":156,"link":157,"title":160,"new_tab":24,"component":119},"6e0b287f-fd8c-4146-9e0e-0ab0b5c9ce3c",{"id":158,"url":13,"linktype":14,"fieldtype":15,"cached_url":159},"fab20ad9-e76a-4947-b709-3a6fdfa88028","blog\u002Fcategories\u002Fproduct-updates","Product Updates",{"_uid":162,"link":163,"title":166,"new_tab":24,"component":119},"47e5a074-a6b5-4f1c-8c2f-89a2ae9f83eb",{"id":164,"url":13,"linktype":14,"fieldtype":15,"cached_url":165},"d2c83612-d611-47f3-a3b4-ca7fe08540b8","changelogs\u002F","Changelogs",{"_uid":168,"link":169,"title":172,"new_tab":24,"component":119},"b5c08774-542f-4ffd-b357-c94d674488b9",{"id":170,"url":13,"linktype":14,"fieldtype":15,"cached_url":171},"08876121-0df3-4ed9-aa11-902b3e41cd02","whats-next","What's Next",{"_uid":174,"link":175,"title":178,"new_tab":24,"component":119},"9c2704ed-6d9f-43e1-9e67-c8d91c083288",{"id":176,"url":13,"linktype":14,"fieldtype":15,"cached_url":177},"056a7857-b18f-4025-8f97-91a38fc19bc8","compare\u002F","Compare",{"_uid":180,"link":181,"title":183,"new_tab":24,"component":119},"5f2db35b-674b-406a-8fa7-d246633af9fe",{"id":13,"url":182,"linktype":31,"fieldtype":15,"cached_url":182},"https:\u002F\u002Fadmin.foxy.io\u002Fsign-up","Try Foxy Free",{"_uid":185,"name":186,"items":187,"component":138},"63fa1f29-4252-4640-9922-fe310e69e54a","Security",[188,194,200],{"_uid":189,"link":190,"title":193,"new_tab":24,"component":119},"1158ddb6-9eb0-466f-8eb6-7ca2ae66c8b8",{"id":191,"url":13,"linktype":14,"fieldtype":15,"cached_url":192},"1f58fb2c-8681-4742-b6e8-09999beae9f6","security-contact","Security Contact",{"_uid":195,"link":196,"title":199,"new_tab":24,"component":119},"9a79c54a-6022-4dfd-854b-766f5e4703ba",{"id":197,"url":13,"linktype":14,"fieldtype":15,"cached_url":198},"55cbfcc3-425a-4261-8037-54e919851d2d","pci","PCI Compliance",{"_uid":201,"link":202,"title":205,"new_tab":24,"component":119},"0b85f5b6-9534-4071-b323-b39d053dd4d7",{"id":203,"url":13,"linktype":14,"fieldtype":15,"cached_url":204},"c3ac0fe3-83e2-4879-afbd-d4c83e1590df","help\u002Farticles\u002Four-official-domains-public-code","Domains & Codebases",{"_uid":207,"name":208,"items":209,"component":138},"998ded67-d107-49f4-8154-ca6be51671ec","Support",[210,213,216,219,222],{"_uid":211,"link":212,"title":16,"new_tab":24,"component":119},"594ffd35-3049-4004-bb08-0db568ebd819",{"id":54,"url":13,"linktype":14,"fieldtype":15,"cached_url":55},{"_uid":214,"link":215,"title":32,"new_tab":33,"component":119},"0a1a55ab-a985-4f9d-8b42-26da714d0c1c",{"id":13,"url":30,"linktype":31,"fieldtype":15,"cached_url":30},{"_uid":217,"link":218,"title":38,"new_tab":33,"component":119},"61e0b7c8-aadf-419b-a339-b3ccabc65bf4",{"id":13,"url":37,"linktype":31,"fieldtype":15,"cached_url":37},{"_uid":220,"link":221,"title":43,"new_tab":33,"component":119},"fd67a89e-1c54-4d31-94b5-64be999062d6",{"id":13,"url":42,"linktype":31,"fieldtype":15,"cached_url":42},{"_uid":223,"link":224,"title":49,"new_tab":24,"component":119},"231a6f71-e996-4ad4-b033-d4d5542f34f0",{"id":47,"url":13,"linktype":14,"fieldtype":15,"cached_url":48},"footer","Get started with our *unlimited free trial*.",[228,235],{"_uid":229,"link":230,"text":233,"component":234},"f0b77210-2632-45a2-8436-e57cad84d01a",{"id":231,"url":13,"linktype":14,"fieldtype":15,"cached_url":232},"60ba16a2-c1f4-485f-b978-8d2eeeafbf5a","terms-of-service","Terms of Service","footer___bottom_links",{"_uid":236,"link":237,"text":240,"component":234},"4bd497b0-993f-4b4d-a5b7-8a49c7c8fec9",{"id":238,"url":13,"linktype":14,"fieldtype":15,"cached_url":239},"332302b9-1d18-4016-b9c8-9b33c72d782b","privacy-policy","Privacy Policy","No credit card required.",{"id":13,"url":182,"linktype":31,"fieldtype":15,"cached_url":182},"default-footer","navigation\u002Fdefault-footer",50,[],"11006268-07f9-41e9-96f3-c51fb723399d","2022-09-21T20:39:02.357Z",[],{"name":251,"created_at":252,"published_at":253,"updated_at":254,"id":255,"uuid":256,"content":257,"slug":279,"full_slug":282,"sort_by_date":59,"position":283,"tag_list":284,"is_startpage":24,"parent_id":62,"meta_data":59,"group_id":285,"first_published_at":286,"release_id":59,"lang":65,"path":59,"alternates":287,"default_full_slug":59,"translated_slugs":59},"Search","2024-10-21T22:08:54.973Z","2025-05-26T09:17:25.790Z","2025-05-26T09:17:25.804Z",13592003,"14cbc359-9ac1-4a7a-a8de-ad4ac8ef26d4",{"_uid":258,"name":251,"indices":259,"summary":13,"component":279,"primary_image":280},"5e4a56e8-76f1-4790-b3a7-70f1be97d042",[260,265,269,274],{"key":261,"_uid":262,"icon":13,"name":263,"component":264},"all","c12a3210-7323-4273-8217-5215e52efe84","All","index",{"key":266,"_uid":267,"icon":268,"name":23,"component":264},"help_center_article","5acff080-95e4-44d3-8dcf-1b19720af382","fa-file-alt",{"key":270,"_uid":271,"icon":272,"name":273,"component":264},"help_center_guide","b8fbc206-c083-471e-a1f0-0ebeb90a669d","fa-book","Guides",{"key":275,"_uid":276,"icon":277,"name":278,"component":264},"blog_post","23419e83-2e56-4c4c-8a05-9fd1b3c9a9bd","fa-file-image","Blog Posts","search",{"id":59,"alt":59,"name":13,"focus":59,"title":59,"source":59,"filename":13,"copyright":59,"fieldtype":81,"meta_data":281},{},"navigation\u002Fsearch",60,[],"11e1fd31-95cd-4fc9-b736-8b8910663e6c","2024-10-21T23:17:05.904Z",[],{"name":23,"created_at":289,"published_at":290,"updated_at":291,"id":292,"uuid":21,"content":293,"slug":307,"full_slug":22,"sort_by_date":59,"position":308,"tag_list":309,"is_startpage":33,"parent_id":310,"meta_data":59,"group_id":311,"first_published_at":312,"release_id":59,"lang":65,"path":59,"alternates":313,"default_full_slug":59,"translated_slugs":59},"2022-09-19T14:42:29.685Z","2024-07-30T18:17:22.506Z","2024-07-30T18:17:22.525Z",2660,{"_uid":294,"icon":13,"name":23,"guides":295,"pinned":24,"summary":296,"category":13,"component":297,"blog_posts":298,"content_hub":24,"icon_custom":299,"case_studies":300,"faq_sections":301,"help_articles":302,"featured_guides":303,"mailbox_category":13,"featured_articles":304,"featured_blog_posts":305,"featured_case_studies":306},"d6dae89a-907a-4bf7-82de-fe2ba875ee6e",[],"Get your questions answered with our browsable knowledge base.","help_center_category",[],{"id":59,"alt":59,"name":13,"focus":59,"title":59,"filename":13,"copyright":59,"fieldtype":81},[],[],[],[],[],[],[],"categories",530,[],2658,"19ebcdd2-027f-47f5-9a5b-a8992c959578","2022-09-19T16:24:39.219Z",[],{"name":315,"created_at":316,"published_at":317,"updated_at":318,"id":319,"uuid":320,"content":321,"slug":482,"full_slug":483,"sort_by_date":59,"position":484,"tag_list":485,"is_startpage":24,"parent_id":486,"meta_data":59,"group_id":487,"first_published_at":488,"release_id":59,"lang":65,"path":59,"alternates":489,"default_full_slug":59,"translated_slugs":59},"Customize the message in the email receipt","2024-11-06T19:19:47.496Z","2026-07-17T04:26:30.629Z","2026-07-17T04:26:30.684Z",14892765,"9fffb8f9-015c-4ae7-bcb9-ccc2b09c208b",{"_uid":322,"body":323,"name":315,"image":477,"pinned":24,"summary":479,"category":480,"component":266,"related_articles":481},"f3a173b2-02ea-4a94-98c8-5785d1cecb7d",{"type":324,"content":325},"doc",[326,342,409,417],{"type":327,"content":328},"paragraph",[329,332,334,335,340],{"text":330,"type":331},"Here are step-by-step instructions for updating the message in the receipts:","text",{"type":333},"hard_break",{"type":333},{"text":336,"type":331,"marks":337},"To change the web receipt",[338],{"type":339},"bold",{"text":341,"type":331}," (where the customer is directed in their browser upon successful completion of a transaction):",{"type":343,"attrs":344,"content":346},"ordered_list",{"order":345},1,[347,360,379,397],{"type":348,"content":349},"list_item",[350],{"type":327,"content":351},[352,354],{"text":353,"type":331},"Go to the language templates customization in your FoxyCart admin. Here's a link to that: ",{"text":355,"type":331,"marks":356},"https:\u002F\u002Fadmin.foxycart.com\u002Fadmin.php?ThisAction=Internationalization",[357],{"type":358,"attrs":359},"link",{"href":355,"uuid":59,"anchor":59,"target":59,"linktype":31},{"type":348,"content":361},[362],{"type":327,"content":363},[364,366,371,373,377],{"text":365,"type":331},"Scroll down until you see ",{"text":367,"type":331,"marks":368},"Receipt",[369],{"type":370},"italic",{"text":372,"type":331}," and click the ",{"text":374,"type":331,"marks":375},"Edit Details",[376],{"type":370},{"text":378,"type":331}," button. You'll see custom language fields.",{"type":348,"content":380},[381],{"type":327,"content":382},[383,385,389,391,395],{"text":384,"type":331},"Scroll just a little until you see ",{"text":386,"type":331,"marks":387},"message order:",[388],{"type":370},{"text":390,"type":331},". You can change it to what you desire. If you want to format it, you can use html formatting. The easiest thing to do would probably to be put ",{"text":392,"type":331,"marks":393},"\u003Cbr>",[394],{"type":370},{"text":396,"type":331}," after each of your lines except the last one. If you'd like additional help there, just let us know what you want and we can put it together for you.",{"type":348,"content":398},[399],{"type":327,"content":400},[401,403,407],{"text":402,"type":331},"Scroll to the bottom of the page and click ",{"text":404,"type":331,"marks":405},"Update Language Customizations",[406],{"type":370},{"text":408,"type":331}," to save.",{"type":327,"content":410},[411,415],{"text":412,"type":331,"marks":413},"To change the email receipt",[414],{"type":339},{"text":416,"type":331}," that's sent to the customer, you'll follow the following instructions:",{"type":343,"attrs":418,"content":419},{"order":345},[420,430,440,451,468],{"type":348,"content":421},[422],{"type":327,"content":423},[424,426],{"text":425,"type":331},"Again, you'll go to the language templates customization in your FoxyCart admin. Here's a link to that: ",{"text":355,"type":331,"marks":427},[428],{"type":358,"attrs":429},{"href":355,"uuid":59,"anchor":59,"target":59,"linktype":31},{"type":348,"content":431},[432],{"type":327,"content":433},[434,436,439],{"text":435,"type":331},"Scroll down until you see \"Email\" and click the ",{"text":374,"type":331,"marks":437},[438],{"type":370},{"text":378,"type":331},{"type":348,"content":441},[442],{"type":327,"content":443},[444,445,449],{"text":384,"type":331},{"text":446,"type":331,"marks":447},"html message order:",[448],{"type":370},{"text":450,"type":331},". You can paste what you placed in the receipt above with the html formatting.",{"type":348,"content":452},[453],{"type":327,"content":454},[455,457,461,463,466],{"text":456,"type":331},"Scroll again until you see ",{"text":458,"type":331,"marks":459},"text message order:",[460],{"type":370},{"text":462,"type":331},". Because this option is for customers who don't have the ability to receive html-formatted email, what you put in the box is what the customer will see (that is, remove ",{"text":392,"type":331,"marks":464},[465],{"type":370},{"text":467,"type":331}," tags and any other html formatting and press enter in the box to create your line spacing).",{"type":348,"content":469},[470],{"type":327,"content":471},[472,473,476],{"text":402,"type":331},{"text":404,"type":331,"marks":474},[475],{"type":370},{"text":408,"type":331},{"id":59,"alt":59,"name":13,"focus":59,"title":59,"source":59,"filename":13,"copyright":59,"fieldtype":81,"meta_data":478},{},"How to change the message text shown at the top of the email receipt.","82280d3a-1566-4e5a-8296-75a462deccd9",[],"customize-the-message-in-the-email-receipt","help\u002Farticles\u002Fcustomize-the-message-in-the-email-receipt",-1060,[],2659,"3334bb0e-d1ef-4909-85a2-49eacacb38a2","2024-11-06T19:19:51.215Z",[],{"html":491,"sections":492,"segments":493},"\u003Cp>Here are step-by-step instructions for updating the message in the receipts:\u003Cbr>\u003Cbr>\u003Cstrong>To change the web receipt\u003C\u002Fstrong> (where the customer is directed in their browser upon successful completion of a transaction):\u003C\u002Fp>\u003Col class=\"step step-icon-sm step-dashed step-border-last-0 mt-3\">\u003Cli class=\"step-item\">\u003Cdiv class=\"step-content-wrapper\">\u003Cspan class=\"step-icon step-icon-soft-primary\">1\u003C\u002Fspan>\u003Cdiv class=\"w-100 overflow-hidden\">\u003Cdiv class=\"step-content mt-2\">\u003Cp>Go to the language templates customization in your FoxyCart admin. Here&#039;s a link to that: \u003Ca href=\"https:\u002F\u002Fadmin.foxycart.com\u002Fadmin.php?ThisAction=Internationalization\" target=\"_blank\" rel=\"noopener noreferrer\" class=\"\">https:\u002F\u002Fadmin.foxycart.com\u002Fadmin.php?ThisAction=Internationalization\u003C\u002Fa>\u003C\u002Fp>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fli>\u003Cli class=\"step-item\">\u003Cdiv class=\"step-content-wrapper\">\u003Cspan class=\"step-icon step-icon-soft-primary\">2\u003C\u002Fspan>\u003Cdiv class=\"w-100 overflow-hidden\">\u003Cdiv class=\"step-content mt-2\">\u003Cp>Scroll down until you see \u003Cem>Receipt\u003C\u002Fem> and click the \u003Cem>Edit Details\u003C\u002Fem> button. You&#039;ll see custom language fields.\u003C\u002Fp>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fli>\u003Cli class=\"step-item\">\u003Cdiv class=\"step-content-wrapper\">\u003Cspan class=\"step-icon step-icon-soft-primary\">3\u003C\u002Fspan>\u003Cdiv class=\"w-100 overflow-hidden\">\u003Cdiv class=\"step-content mt-2\">\u003Cp>Scroll just a little until you see \u003Cem>message order:\u003C\u002Fem>. You can change it to what you desire. If you want to format it, you can use html formatting. The easiest thing to do would probably to be put \u003Cem>&lt;br&gt;\u003C\u002Fem> after each of your lines except the last one. If you&#039;d like additional help there, just let us know what you want and we can put it together for you.\u003C\u002Fp>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fli>\u003Cli class=\"step-item\">\u003Cdiv class=\"step-content-wrapper\">\u003Cspan class=\"step-icon step-icon-soft-primary\">4\u003C\u002Fspan>\u003Cdiv class=\"w-100 overflow-hidden\">\u003Cdiv class=\"step-content mt-2\">\u003Cp>Scroll to the bottom of the page and click \u003Cem>Update Language Customizations\u003C\u002Fem> to save.\u003C\u002Fp>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fli>\u003C\u002Fol>\u003Cp>\u003Cstrong>To change the email receipt\u003C\u002Fstrong> that&#039;s sent to the customer, you&#039;ll follow the following instructions:\u003C\u002Fp>\u003Col class=\"step step-icon-sm step-dashed step-border-last-0 mt-3\">\u003Cli class=\"step-item\">\u003Cdiv class=\"step-content-wrapper\">\u003Cspan class=\"step-icon step-icon-soft-primary\">1\u003C\u002Fspan>\u003Cdiv class=\"w-100 overflow-hidden\">\u003Cdiv class=\"step-content mt-2\">\u003Cp>Again, you&#039;ll go to the language templates customization in your FoxyCart admin. Here&#039;s a link to that: \u003Ca href=\"https:\u002F\u002Fadmin.foxycart.com\u002Fadmin.php?ThisAction=Internationalization\" target=\"_blank\" rel=\"noopener noreferrer\" class=\"\">https:\u002F\u002Fadmin.foxycart.com\u002Fadmin.php?ThisAction=Internationalization\u003C\u002Fa>\u003C\u002Fp>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fli>\u003Cli class=\"step-item\">\u003Cdiv class=\"step-content-wrapper\">\u003Cspan class=\"step-icon step-icon-soft-primary\">2\u003C\u002Fspan>\u003Cdiv class=\"w-100 overflow-hidden\">\u003Cdiv class=\"step-content mt-2\">\u003Cp>Scroll down until you see &quot;Email&quot; and click the \u003Cem>Edit Details\u003C\u002Fem> button. You&#039;ll see custom language fields.\u003C\u002Fp>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fli>\u003Cli class=\"step-item\">\u003Cdiv class=\"step-content-wrapper\">\u003Cspan class=\"step-icon step-icon-soft-primary\">3\u003C\u002Fspan>\u003Cdiv class=\"w-100 overflow-hidden\">\u003Cdiv class=\"step-content mt-2\">\u003Cp>Scroll just a little until you see \u003Cem>html message order:\u003C\u002Fem>. You can paste what you placed in the receipt above with the html formatting.\u003C\u002Fp>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fli>\u003Cli class=\"step-item\">\u003Cdiv class=\"step-content-wrapper\">\u003Cspan class=\"step-icon step-icon-soft-primary\">4\u003C\u002Fspan>\u003Cdiv class=\"w-100 overflow-hidden\">\u003Cdiv class=\"step-content mt-2\">\u003Cp>Scroll again until you see \u003Cem>text message order:\u003C\u002Fem>. Because this option is for customers who don&#039;t have the ability to receive html-formatted email, what you put in the box is what the customer will see (that is, remove \u003Cem>&lt;br&gt;\u003C\u002Fem> tags and any other html formatting and press enter in the box to create your line spacing).\u003C\u002Fp>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fli>\u003Cli class=\"step-item\">\u003Cdiv class=\"step-content-wrapper\">\u003Cspan class=\"step-icon step-icon-soft-primary\">5\u003C\u002Fspan>\u003Cdiv class=\"w-100 overflow-hidden\">\u003Cdiv class=\"step-content mt-2\">\u003Cp>Scroll to the bottom of the page and click \u003Cem>Update Language Customizations\u003C\u002Fem> to save.\u003C\u002Fp>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fli>\u003C\u002Fol>",[],[494],{"type":495,"content":496},"html","\u003Cp>Here are step-by-step instructions for updating the message in the receipts:\u003Cbr>\u003Cbr>\u003Cstrong>To change the web receipt\u003C\u002Fstrong> (where the customer is directed in their browser upon successful completion of a transaction):\u003C\u002Fp>\u003Col order=\"1\">\u003Cli>\u003Cp>Go to the language templates customization in your FoxyCart admin. Here&#039;s a link to that: \u003Ca href=\"https:\u002F\u002Fadmin.foxycart.com\u002Fadmin.php?ThisAction=Internationalization\" target=\"_blank\" rel=\"noopener noreferrer\" class=\"\">https:\u002F\u002Fadmin.foxycart.com\u002Fadmin.php?ThisAction=Internationalization\u003C\u002Fa>\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Scroll down until you see \u003Cem>Receipt\u003C\u002Fem> and click the \u003Cem>Edit Details\u003C\u002Fem> button. You&#039;ll see custom language fields.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Scroll just a little until you see \u003Cem>message order:\u003C\u002Fem>. You can change it to what you desire. If you want to format it, you can use html formatting. The easiest thing to do would probably to be put \u003Cem>&lt;br&gt;\u003C\u002Fem> after each of your lines except the last one. If you&#039;d like additional help there, just let us know what you want and we can put it together for you.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Scroll to the bottom of the page and click \u003Cem>Update Language Customizations\u003C\u002Fem> to save.\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Fol>\u003Cp>\u003Cstrong>To change the email receipt\u003C\u002Fstrong> that&#039;s sent to the customer, you&#039;ll follow the following instructions:\u003C\u002Fp>\u003Col order=\"1\">\u003Cli>\u003Cp>Again, you&#039;ll go to the language templates customization in your FoxyCart admin. Here&#039;s a link to that: \u003Ca href=\"https:\u002F\u002Fadmin.foxycart.com\u002Fadmin.php?ThisAction=Internationalization\" target=\"_blank\" rel=\"noopener noreferrer\" class=\"\">https:\u002F\u002Fadmin.foxycart.com\u002Fadmin.php?ThisAction=Internationalization\u003C\u002Fa>\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Scroll down until you see &quot;Email&quot; and click the \u003Cem>Edit Details\u003C\u002Fem> button. You&#039;ll see custom language fields.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Scroll just a little until you see \u003Cem>html message order:\u003C\u002Fem>. You can paste what you placed in the receipt above with the html formatting.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Scroll again until you see \u003Cem>text message order:\u003C\u002Fem>. Because this option is for customers who don&#039;t have the ability to receive html-formatted email, what you put in the box is what the customer will see (that is, remove \u003Cem>&lt;br&gt;\u003C\u002Fem> tags and any other html formatting and press enter in the box to create your line spacing).\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Scroll to the bottom of the page and click \u003Cem>Update Language Customizations\u003C\u002Fem> to save.\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Fol>",{"name":498,"created_at":499,"published_at":500,"updated_at":501,"id":502,"uuid":47,"content":503,"slug":48,"full_slug":48,"sort_by_date":59,"position":679,"tag_list":680,"is_startpage":24,"parent_id":59,"meta_data":59,"group_id":681,"first_published_at":682,"release_id":59,"lang":65,"path":59,"alternates":683,"default_full_slug":59,"translated_slugs":59},"Contact","2022-09-23T19:56:58.957Z","2025-05-08T18:24:40.382Z","2025-05-08T18:24:40.392Z",3138,{"seo":504,"_uid":507,"title":508,"action":509,"fields":510,"method":655,"columns":656,"subtitle":670,"component":48,"button_text":676,"submit_title":677,"submit_subtitle":678},{"_uid":505,"title":498,"plugin":506,"description":13},"24ff7574-3bcc-48d2-85b5-e529dfea1cc4","meta-fields","8f54f1da-9d8f-49b2-89e7-840e886491cb","We're here to help.","https:\u002F\u002Fusebasin.com\u002Ff\u002F029f48d65402",[511,516,520,626,629,634,649],{"_uid":512,"name":513,"type":331,"label":514,"options":13,"required":33,"component":515,"placeholder":13},"9a70b226-2036-4f90-a052-b3efa61c5896","name","Name","form___field",{"_uid":517,"name":518,"type":518,"label":519,"options":13,"required":33,"component":515,"placeholder":13},"86ba35be-ff43-4a28-8633-14052a8f6622","email","Email Address",{"_uid":521,"name":522,"type":523,"label":524,"options":525,"required":33,"component":515,"conditions":526,"placeholder":13},"3f827475-492c-4f97-aa1e-2386ac263b6c","topic","select","Topic","Presales, Support, Billing, Partnerships, Order Enquiry, Other",[527,580,590,597,605,613,619],{"_uid":528,"equals":529,"fields":530,"component":579},"e21d97dd-e68e-4fa6-ba97-bc40f3041dde","Order Enquiry",[531],{"_uid":532,"body":533,"type":577,"title":13,"component":578},"b64992bc-6d53-48b8-b7a0-d81e5a062e50",{"type":324,"content":534},[535],{"type":327,"content":536},[537,539,546,548,549,550,554,556,560,568,570,575],{"text":538,"type":331},"We are ",{"text":540,"type":331,"marks":541},"Foxy.io",[542],{"type":358,"attrs":543},{"href":544,"uuid":59,"anchor":59,"custom":545,"target":59,"linktype":31},"http:\u002F\u002FFoxy.io",{},{"text":547,"type":331},", an ecommerce platform powering ecommerce for other merchants. We do not sell products, and are unable to assist with questions about order statuses or refunds for any merchants using our platform. Please contact the merchant you ordered from for assistance. If you’d like to report a store using Foxy for fraudulent practices, please select ‘other’ in the subject.",{"type":333},{"type":333},{"text":551,"type":331,"marks":552},"NOTE:",[553],{"type":339},{"text":555,"type":331}," We are ",{"text":557,"type":331,"marks":558},"not ",[559],{"type":370},{"text":561,"type":331,"marks":562},"Foxy.in",[563,567],{"type":358,"attrs":564},{"href":565,"uuid":59,"anchor":59,"custom":566,"target":59,"linktype":31},"http:\u002F\u002FFoxy.in",{},{"type":370},{"text":569,"type":331},". We are not in any way affiliated with ",{"text":561,"type":331,"marks":571},[572],{"type":358,"attrs":573},{"href":565,"uuid":59,"anchor":59,"custom":574,"target":59,"linktype":31},{},{"text":576,"type":331},", and cannot help in any way with your order from that website.","danger","global___alert","form___condition",{"_uid":581,"equals":582,"fields":583,"component":579},"8765c3e1-25cf-44aa-b8ea-fc6094acf9c3","Presales",[584],{"_uid":585,"name":586,"type":587,"label":13,"options":13,"required":24,"component":515,"conditions":588,"placeholder":13,"default_value":589},"cf464f8e-d643-4f6e-af29-d3abffaf7380","department_email_address","hidden",[],"hello@foxy.io",{"_uid":591,"equals":208,"fields":592,"component":579},"4007b6d8-77e5-421d-bd1e-6f336dd853fb",[593],{"_uid":594,"name":586,"type":587,"label":13,"options":13,"required":24,"component":515,"conditions":595,"placeholder":13,"default_value":596},"7b4c6aa5-a68c-45e0-9ce1-0a36af10c0c2",[],"help@foxy.io",{"_uid":598,"equals":599,"fields":600,"component":579},"1dbb8f11-613d-43cd-9e09-1b94f6e19219","Billing",[601],{"_uid":602,"name":586,"type":587,"label":13,"options":13,"required":24,"component":515,"conditions":603,"placeholder":13,"default_value":604},"a0ac0d1b-bc4f-4a6c-a682-581d450b0b73",[],"help+billing@foxy.io",{"_uid":606,"equals":607,"fields":608,"component":579},"a0a53a50-7172-4a29-ba58-181e38874e12","Partnerships",[609],{"_uid":610,"name":586,"type":587,"label":13,"options":13,"required":24,"component":515,"conditions":611,"placeholder":13,"default_value":612},"7aa011d9-f374-4aed-b5a5-929b54aaf152",[],"partners@foxy.io",{"_uid":614,"equals":529,"fields":615,"component":579},"a4cd431f-25d5-41c7-bfdc-02c908c8fb47",[616],{"_uid":617,"name":586,"type":587,"label":13,"options":13,"required":24,"component":515,"conditions":618,"placeholder":13,"default_value":589},"f5d52168-d6ae-451b-94ee-2ced1cbd28ad",[],{"_uid":620,"equals":621,"fields":622,"component":579},"25aba1ed-eb41-4bbc-aa89-f7a7167ea86e","Other",[623],{"_uid":624,"name":586,"type":587,"label":13,"options":13,"required":24,"component":515,"conditions":625,"placeholder":13,"default_value":589},"f40dfaef-c203-4b71-bf4e-e1b43cef192b",[],{"_uid":627,"component":628},"e9c53a05-f40a-4510-aaf8-bc072a235a0c","form___subject",{"_uid":630,"name":631,"type":632,"label":633,"options":13,"required":33,"component":515,"placeholder":13},"a4c4d385-fff4-4978-99fb-b68cfea623d6","message","textarea","Message",{"_uid":635,"name":636,"type":523,"label":637,"options":638,"required":33,"component":515,"conditions":639,"placeholder":13},"8a3c9f85-f438-427d-9c7a-d7b295a14b5b","existing_user","Are you an existing user?","No, Yes",[640],{"_uid":641,"equals":642,"fields":643,"component":579},"115933d6-262a-4b59-8fa8-579c5ad73de1","Yes",[644],{"_uid":645,"name":646,"type":331,"label":647,"options":13,"required":33,"component":515,"conditions":648,"placeholder":13},"44b6ff23-98f0-4e95-b7f5-c23e06415c2d","subdomain","Store Subdomain",[],{"_uid":650,"name":651,"type":523,"label":652,"options":653,"required":33,"component":515,"conditions":654,"placeholder":13},"922a5cef-3af2-4113-8855-36c7910e3ee3","user_type","What type of user are you?","Developer, Designer, Merchant",[],"POST",[657],{"_uid":658,"text":659,"title":668,"component":669},"7323b90d-a93a-4bf1-baa9-20d0b7ead61b",{"type":324,"content":660},[661],{"type":327,"content":662},[663,665,666],{"text":664,"type":331},"855.369.9227",{"type":333},{"text":667,"type":331},"9:30am-6pm Central M-F","Pre-sales, Sales, & Partnerships","contact___footer_column",{"type":324,"content":671},[672],{"type":327,"content":673},[674],{"text":675,"type":331},"Get in touch to get help from our friendly support team.","Submit","Success!","Your email has been received. We'll get back to you as soon as we can, but it might take a business day. If you don't hear back from us in a timely manner, please check your spam folder to ensure our reply didn't go there.",-80,[],"2fd9fb7d-a48a-4184-acfd-30022d8d6f08","2022-09-23T20:10:45.360Z",[],[288,685,714],{"name":686,"created_at":687,"published_at":688,"updated_at":689,"id":690,"uuid":691,"content":692,"slug":707,"full_slug":708,"sort_by_date":59,"position":709,"tag_list":710,"is_startpage":24,"parent_id":310,"meta_data":59,"group_id":711,"first_published_at":712,"release_id":59,"lang":65,"path":59,"alternates":713,"default_full_slug":59,"translated_slugs":59},"Email Receipt","2024-11-06T20:29:57.209Z","2026-07-17T01:49:35.695Z","2026-07-17T01:49:35.707Z",14903598,"d0cea977-ce89-46dd-bdf0-e59e50b5d6f0",{"_uid":693,"icon":13,"name":686,"type":694,"guides":695,"pinned":24,"summary":696,"category":13,"component":297,"blog_posts":697,"content_hub":24,"icon_custom":698,"case_studies":700,"faq_sections":701,"help_articles":702,"featured_guides":703,"mailbox_category":13,"featured_articles":704,"featured_blog_posts":705,"featured_case_studies":706},"e278f296-cf96-44c9-befb-fdefd25f76ed","simple",[],"How email receipts work, what they include, and how to configure, customize, and troubleshoot them.",[],{"id":59,"alt":59,"name":13,"focus":59,"title":59,"source":59,"filename":13,"copyright":59,"fieldtype":81,"meta_data":699},{},[],[],[],[],[],[],[],"email-receipt","help\u002Fcategories\u002Femail-receipt",-20,[],"7ad9626b-88b5-4f10-b7d4-b95184ebe9d2","2024-11-06T20:30:03.136Z",[],{"name":715,"created_at":716,"published_at":717,"updated_at":718,"id":719,"uuid":480,"content":720,"slug":732,"full_slug":733,"sort_by_date":59,"position":734,"tag_list":735,"is_startpage":24,"parent_id":310,"meta_data":59,"group_id":736,"first_published_at":717,"release_id":59,"lang":65,"path":59,"alternates":737,"default_full_slug":59,"translated_slugs":59},"Customize The Email Receipt","2026-07-17T01:49:04.692Z","2026-07-17T01:49:34.960Z","2026-07-17T01:49:34.973Z",198915459907240,{"_uid":721,"icon":13,"name":715,"type":694,"pinned":24,"summary":722,"category":691,"component":297,"blog_posts":723,"icon_custom":724,"case_studies":726,"faq_sections":727,"featured_guides":728,"mailbox_category":13,"featured_articles":729,"featured_blog_posts":730,"featured_case_studies":731},"f73c63ba-9c58-42ed-8874-b2d8aa71de52","Customize the email receipt template with Twig placeholders and template overrides.",[],{"id":59,"alt":59,"name":13,"focus":59,"title":59,"source":59,"filename":13,"copyright":59,"fieldtype":81,"meta_data":725},{},[],[],[],[],[],[],"customize-the-email-receipt","help\u002Fcategories\u002Fcustomize-the-email-receipt",-710,[],"d148a9c4-861a-4492-96b1-f3501e0bb8be",[],{},1784267957693]